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Dear Pro - Flowers...my sister received a bouquet of flowers today that I ordered and pre- paid for...one of the roses was broken almost in half( the stem area , and another one was mangled up...I am a United States Air Force disabled veteran and do not have extra money to spend on a poor product. I have pictures of the damaged roses also.. Please contact me immediately about this as this was a Valentines surprise and your television commercial did not depict things to be this way and spoke about your' high quality' THANK YOU


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