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HORRIBLE!!! DO NOT SIGN UP WITH TRACFONE!!! I'm not even a customer yet and I'm already furious with their service. Bought a Tracfone from Best Buy and when i went to activate it, Tracfone does not recognize the serial number and was told i should go back to the store and get it re-scanned. Went back to the store and they technically cannot get it re-scanned, they did a return and sale transaction. Still cannot activate. Started a 'ticket' (#1153637260), emailed my receipts twice and answered the same questions twice only to be told to go back to the store to have it rescanned. Went back to Best Buy and explained the problem, they didn't want to waste any time calling Tracfone's customer service since they were busy so they did another return and sale transaction except this time they changed it for another new phone (same model). Came home, try to activate it, again, did not recognize the new serial number either and was told to go back to the store and get it rescanned. I told Tracfone the reason Best Buy gave me another phone was because they didn't want to call customer service and i can't go back and hassle them again. Tracfone said there is nothing, absolutely nothing they can do for me, other than me basically returning the phone and going with another carrier, which is what i did. If i get such poor service when i am a potential customer, i can't even imagine what customer service would be like for actual customer.


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