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I had to call support because my Seagate Go Flex external drive went bad 4 weeks after purchase. Very frustrating because I lost a LOT of data on the drive... I called support and they said I had to pay 14.95 to talk to someone because i was 3 days past the 30 day free phone service mark. Crazy! My drive went bad and I cant even talk to someone about it without paying $15?!?!?! I asked for the manager and eventually my issue was taken care of after some prodding....This replacement drive better not go bad now! When I finally got customer service on the line they were very courteous to me i have to say.


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