Flag Lexus Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

I purchased a Lexus in 2012 and traded it in at Park Place Lexus in Plano in 2015. I worked with Kenny Adekoya and my experience was great. I received my refund of the warranty cancellation within two weeks thanks to Kenny. I ended up trading the car in that I got in 2015 in October of this year. I went to Park Place to give the Finance Manager, Kendall a copy of my Odometer statement so that the warranties could be cancelled and a refund sent to me on October 5, 2016. I have yet to receive my refunds. I have called with no return call. I went to Park Place Lexus on 11/7 on my way to work. I spoke with Kendall's supervisor who informed me that he would do some research and get back to me. It is November 15, 2016 and I have yet to receive my refund or a call from Kendall or his supervisor. I assure you that if I owed Lexus money they would be beating down my door! This is so crazy!!


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video