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First, let me say that I truly love the Price Chopper on W.75th. I literally live 10 minutes from the store, so the convenience is wonderful. I visited the bakery department Monday October 31st, around 3:30 in the afternoon. I wanted to place 2 cake orders. The guy working at the time was "Clinton". Clinton seem to be a nice enough guy, but not customer service friendly or knowledgeable. I wanted to purchase two 1/2 sheet cakes for an Anniversary party. I was wanted a strawberry and 1 carrot cake. I was told by Clinton carrot cakes are only made round and I said I needed a sheet cake. He again informed me that the baker only makes round cakes. Besides being disappointed in that news, he never spoke above a whisper which was very nerve racking you could hardly hear him speaking at all and. I felt I was intruding on his time. His customer service skills leaves little to be desired. So I took my business to Hy-Vee. The customer service was fantastic and helpful. I ordered my two 1/2 sheet cakes. One strawberry and the other carrot cake, "not round" but a half sheet carrot cake, with suggestions on icing and decorations. I was actually working with a professional. Sorry to say that it wasn't at Price Chopper.


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