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Within this current year your company has made it more difficult to those with just basic computer skills to buy airtime online. I was doing it for years. It took me over an hour to work my way through the "Maze" today. I tried to do it via telephone, but could not reach a live representative. I'm now thinking seriously of changing my cell phone company. I have hearing problems, and I find it difficult to understand your operators with a dialect. PLEASE, take me seriously.


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