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I'm writing in reference to my cell phone. i have a galaxy s6 and for the second time my sreen went totally black ad it wouldn't ome back o my phone is under a year old and i keep my phone in a outter box defender case (phone looks like new). I sent my phone to samsung and I recieved a email about a week later and it said that i wasout of warranty so i called to speak to a agent and they informed me that my lcd display was physically damage and i don't understand this because the phone has no physical damage and the lcd sits behind the glass. Samsung seems like they just don't stand behind they're products. I won't purhase ant other Samsung products because of this bad exprience as they're CUSTOMER SERVICE IS TERRIBLE!!!!!!!!!!!!!!!


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