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After two unhelpful assistants at the number I accidentally got connected with Benjamin with Verizon who was clear, courteous, enthusiastic and very knowledgable. He very kindly connected me to another very helpful, clear, courteous and knowledgable assistant, Lauranne with Sprint who provided me with a comprehensive answer to my question. Lauranne definitely stands out in the Asurion customer service department and I really appreciate her assistance. Thank you.


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