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I recently received a customer feedback survey, however it expired before I was able to comment. The service I miss most in my local Belk store in Johnson City, TN.,is the discontinuing of the alterations service. This is a huge service to customers, and one I always find in larger, prominent department stores, when I travel outside my area. I would strongly urge Belk to reconsider this decision and listen to the needs of your loyal customers.


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