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I would like to say that until this point I have been satisfied with your company's products. Today a technician came to my home for the fourth time to fix my dishwasher. The technician had to replace the main control board and a fan/valve. This is the second time the technician had to replace the control module. Today at around 10am central time, I called Frigidaire customer service and spoke with a Company Supervisor Representative by the name of Chanel Dazis. During our phone conversation, I expressed the safety concern for me and my family about this defective dishwasher in which the control board keeps burning up. Throughout our conversation I stressed to her my strong belief that the dishwasher is defective and was manufactured wrong; I wanted the whole unit to be replaced to avoid further incidents. She said she could not authorize a replacement since Frigidaire still considers the unit repairable. I do not deem the unit to be considered a safe' consumer appliance after two instances in which board components caught fire inside of the unit. The defective unit puts my family and home to a fire risk and I would like for authorization of a complete unit replacement. I have bought many Frigidaire products for my home but I am sorry to say I will no longer purchase any products from Frigidaire in the future if the company refuses to see the potential hazard that is inherent in this unit. I am afraid to even use the dishwasher since it is a fire hazard. The unit is less than 1 year old. The dishwasher even has melted plastic between the outer and inner shell. Please review my records on this dishwasher and authorize the dishwasher for replacement since it is a hazard. I do not understand how Frigidaire can ignore the fact that this dishwasher is a hazard and needs to be replaced. The two burnt boards that were previously removed are currently in my possession. I can provide photos at your request. I hope that you can address my concern soon.


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