Flag Frigidaire Customer Service Review

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My stacked washer/dryer unit has had 4 breakdowns in 2 years. It was used for maybe 50 loads as it is in a vacation condo. The last breakdown was the motherboard. Complete system failure. The company offered 50% off the part, that's it. Icing on the cake: they won't sell me an extended warranty with a pre-existing condition. I have to send in a clean bill of health once it is repaired! It took everything I had not to vomit into the phone! Throughout the process I have dealt with the snottiest "customer service" people including at corporate HQ. Not only is the product crap but the "customer service" is just a person just reading a script, escalating it up to another person just reading a script. I think they are all just sitting around in a break room passing the phone to each other. NOTHING SUCKS LIKE ELECTROLUX!


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