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Absolute WORST customer service! Bought a brand new Passat Tdi which we all know the scandal that has hit VW which makes the car I bought worth even less now. But since it was purchased new in 2013 we have replaced the ignition, clock spring twice all of which was a battle on who should pay for the work. They finally honored it after long drawn out arguments that was completely unnecessary. Now the ad blue pump , piping has gone bad with only 50K on it. Now I'm quoted at $2K to fix even know they supposed to be a 8/80K emissions warranty. The dealership is an hour each way on top.of all these issues. So if you like wasting lots of time and money on an overpriced vehicle to begin with then buy a VW. If not STAY AWAY!!! I bought a new vehicle to have a dependable car to get around instead I've had more issues then I've had with a 15 year old junker.


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