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I call to cancelled my reservation Nereida Ortiz

I am writing to express my discomfort with the treatment I received from Nicolet in the San Antonio Marriot. This was business so I call to cancel 9 days before so you can use that room for other customer when I made my request I don't like her way.

BTW I can not understand why there no penalty charge and reimbursed the difference.I work for GM I will definitely I don't recommend the Marriot hotels.

II hope you can help me on this matter.

Sincerely

Nereida Ortiz


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