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Appalling online customer service support. My HP Printer Assistant doesn't work. No string found. No matter how many times I call in and reach entry level tech support, they can't fix the issue and I am transferred to other people, who won't take the case. Computer support won't help, and someone transferred me to someone called Chandra P. in the computer dept, who automatically transfers every call to someone who doesn't necessarily come online. She has done this twice tonight. I have been online for over 6 six hours trying to get help, but I am left hanging....and still can't get problem fixed.


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