Flag 24 Hour Fitness Customer Service Review

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Your Customer Service protocols are extraordinarily poor. I cannot logon to my account online, and worst yet your company does not have a call escalation process or procedure to speak with supervisors, or management. Are you kidding me????

Your call waiting times are unacceptable. You really should pay better attention to your customer service metriics. ABYSMAL failure!

Please contact me. I would love to have a conversation with someone in a leadership position


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