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Same experience as everyone else: easily the worst service I have ever encountered. Order placed on dec 7, still waiting with no tracking number and no clue where it is. Managed to talk to an agent after hours of trying last night, and had been promised I would be issued a tracking number today. Nothing! Order status still "in process". Completely unable to reach anyone on online chat or on phone. They need to be sued and cease to exist, should not be allowed to advertise anywhere - they are offering promotions right now!! i sincerely hope people will look at these reviews before getting caught like i did. My order was for 85$ and was also told by the customer service person i could not get a refund until I receive my order then send it back. DO NOT USE THIS COMPANY.


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