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10/02/2015
My computer crashed tonight - a blue screen with a telephone number saying to call that number to resolve the problem. I called the number and the man I spoke with said he was from Microsoft. He went on to tell me that my online privacy had been invaded (although I have Eset anti-virus) and that there were over 600 things that needed to be removed from my computer. Bottom line, he talked me into getting Microsoft Security with Adblock Plus and a couple more things. $199.99 was put on my debit card. He then said a tech would fix my computer remotely. The tech took almost 2 hours working on my computer, and then I found out the tech WAS NOT FROM MICROSOFT!!!!! I want to know if Microsoft is connected with this and I'd like an explanation as to why I thought I was calling Microsoft for help and ended up with some foreign people working on my computer and taking $199.99????????


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