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Still having sporadic internet service due to an unknown problem. Three technician visits, three new routers, more than ten phone calls to try to get someone out that can truly complete the service...and awaiting a return phone call from a supervisor at Charter. If this was new service, it would be installed and completed the same day. The problem seems to have baffled all three technicians and their supervisor who was called by one tech and came with one tech. If I was this inefficient with my job, the patient would already have died, been buried and the grave flowers would have dried up and blown away. Beware using the service.


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