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My name is Grace Keovilayhong
address 84-55 Daniels St. Apt 1G
Briarwood NY 11435
We have a second appointment with the geek squad fo TV repair from 12-4pm!!!!, it's now 4:37 pm and we received no phone call that the technician will be late again!!, he was also late on Wednesday (same time appointment), what kind of business you people run?, you are not courteous , not professional and definitely not considerate with your customers!!!, you should have a talk with Time Warner Cable company and even Target they know how to do business!, you guys just sell and make the commission and after that you treat customers (like us ) like we don't have anything to do but to wait for your inconsiderate technician!. Really bad business!!!, no wonder you guys don't have any surveys about experience with the technician and the service. I regret I bought my Mac Pro from Best Buy! I should have gone straight to the Apple Store. I was sales talked to buy a Three year protection for over Three hundred Dollars and I could only imagine what I'm gonna go thru if I need help from one of your not courteous technician.

Grace Keovilayhong


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