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I have given up trying to get any positive result out of Behringer Customer Support. 4 years ago I purchased a Xenyx 1832USB Mixer from Thomann, a great sound and great facilities - until the effects unit went wrong 3 months in. The mixer has been back to Thomann 5 times - each time taking 5/6 weeks to go and return. They have never fixed the mixer. I have recently been trying to get a result from Behringer themselves - a waste of time. Three emails have resulted in three acknowledements of my email but nothing else. What a real pity, the mixer is absolutely great while it is working but the effects unit will go completely 'ape' through the PA without warning so the unit is unusable. I thought the support would have been much better. I'll never buy anothe 'B' product.


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