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Could not help with me with resetting password for Digital ID/Signature in Adobe Acrobat. Kept asking for my serial number. Never addressed my problem and spent 30 minutes effectively telling me nothing could be done without my serial number. It's a company computer and university site license. How about just addressing the general way to do a password reset or delete/create new ID. I solved the problem on my own without any help from Chat. Worst chat service and customer service I have experienced for a very long time. Even the cable company is better.


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