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Hello my name is Hayley and I've been a turbo tax customer for 4 years. Last Friday, the 19th of September, I spoke with Colle for over an hour on the phone, as she helped me through some issues on my computer that I honestly never thought I would be able to resolve. She was so lovely to talk to, unbelievably helpful, patient, and truly I love her and I feel like she's the best person in the world!! I have never had as great of a customer service experience. I was totally overwhelmed at the beginning of the call, and after 2 minutes of talking to her, I felt better, and by the end, I was more organized than I thought was possible and I was sad to say goodbye to Colle! I have never written a review before, but I just want to make sure Colle gets the recognition she deserves. She is the ideal employee and should be the role model for all turbo eployees!


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