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Wowee, looks like I wasn't the only one down (8/14) and getting a busy signal. First time for a busy signal for me, but how then are we to get info about internet being down? Went to sleep, woke up, rebooted modem, viola! I have mixed reviews about Charter. I have had some great techs (outsourced) as well as some pretty lame ones. My frustration is that my internet is so damn variable. WHY does it go down so often? I'd like a refund for hours of no access.


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