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Hi my Renee Pouncy I rented a car from you guys on August the 22nd it was horrible I had a important trip to Dallas.I started to hear noise on the front of the car on the driver side of the left tire I pull over at a restaurant at times I was a little out pass Marshall tx I notice the rubber part underneath the car was rubbing against the tire so I tried to call back to hertz no one never answered the phone. so push the rubber back into the front of the bumper off the car. If those guys clean the car should have notice it.But anyway I got back the car continue on my trip I had to keep stopping and putting that part in place I still trying to call hertz in the s"port airport No!!!!answer I started to get frustrated I made my trip on time..after that I pick up my grandson I notice another problem when I open the door on the driver side the black rubber a round the door rim coming off I saying to my daughter oh my gosh,I never got bad car from you guys I hope it never happened again I love doing business with hertz.so I tried to call hertz at 9:00am August 23 it was busy over and over again so that what made me to do a comment.so will return the car in August 25. horrible horrible horrible!!!!!!!


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