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This is the most terrible company I have ever dealt with. #1. They cancelled our rider starting in 2014. We only had the darn thing for a month. #2. Customer service sucks. My husband was involved in a hit/skip accident and then the guy knocked my husband to the pavement and ran over him with his car. Police report was filed and of course, the squad took my husband to the emergency room. I have been on the website checking on claims as not once has this company sent us a verification of what they paid or did not pay. After two months, I see that they denied the emergency room charges (the larger of the bills). My husband called UHC and the lady said that the hospital coded the bills wrong and she would straighten it out with the hospital. Now, here's the kicker. Yesterday, we received a notice from UHC that they needed more information because this was related to a hit/skip (auto) and our auto ins. might have to pay. I feel sorry for those who might be laid up in the hospital with injuries that prevent them from healing due to the added stress you have to put up with because UHC makes you sicker than you already are due to added confusion and total upset. Also, customer service stinks because the person you usually get in touch with can't help you and then you get transferred 5,000 times to another incorrect contact. I would be ashamed to work for this insurance company.


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