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I am soooo frustrated with AT&T. Every time I talk to a Customer Service representative, something else gets screwed up. 3 months ago, I upgraded to Uverse internet to get faster speed. Was told they HAD to move my phone and that it would not impact my alarm system. Well, it did. When I called, I was told that I should not have moved the phone. I put in an order to move it back. A technician came out and I thought everything was fixed. They actually just disconnected my alarm system. (My alarm company has since fixed this- I will NOT ask AT&T to do anything I don't have to.) My phone was recently moved back to LAN service, but I lost long distance capability. When I called to fix this, I was told I couldn't access the account until I receive a bill next month with my Customer code. And, they took the account out of my name and put it into my husbands. When I asked about this, I was told they like to have the household "provider" on the account. How sexist! We are equal providers in my household. I would never work for AT&T. And if I can find another option for my services, I definitely will!


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