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I have been a Garmin customer for over 4 years. I recently tried to update my nuvi 1350. The update totally messed up everything on my Garmin (favorites, locations, etc) I contacted customer support and did what they suggested (which wasn't that helpful but at least maybe I could get things back like they were before the update). My 1350 is now even worse than before. Will never recommend a Garmin product again! I've even tried resetting it to the factory settings. That was hopeless too!


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