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Purchased a new Garmin, registered on net but unable to download maps. After telephone consultation with Garmin asked to return SatNav. (This is brand new and never been used). Also asked to leave micro sd card in. After approx. 2 weeks received a "refurbished" SatNav AND no micro sd card. Naturally spoke to Garmin who maintain that they have fulfilled their obligations in accordance with warranty terms. So, I paid for a brand new Garmin, never used it and ended up with a refurbished item which would have cost me some 40% less than what I originally paid. They have offered to pay me for the micro sd card. I supplied the receipt but I am still waiting some 2 weeks later. I am now in the process of writing to the CEO to express my disgust.
A morally dishonest company and possibly legally as well.


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