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I agree with all the complaints, I got as far as getting a repair # with that number I had to fax POP (prove of purchaes) which I have TWICE then I emailed them once so far with my RMA #...absolutely no responce..My reason for repair is the usb port for charging the battery is broken..I don't think they really care, I am still under warrent with device so I guess they want it to run out..Also afer reading the complaints I am afraid to send it to them, I might not get it back..yes it was cheap, but money is money with me anyways.


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