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When did people stop mattering? There is an elderly gentleman (90 y/o)that lives near me that is having problems with power to his house (ComEd's problem) from the pole to his house. We called ComEd for him, because without power, he doesn't have a working phone and the lady that answered was very rude and casual. I am not sure of ComEd's policies, but what's wrong with "common courtesy"? What's wrong with "respect"? This poor guy can't get around very well as it is; and he has to walk around in the dark just because this lady has NO compassion? October 14, 2012


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