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You will get India every time unless your file belongs to the special handling department. You need to be someone of importance (i.e. doctor, lawyer, celebrity, politician etc). A few years back I spoke to someone in "India" I told them I would have to get my lawyer involved into the issue and he misunderstood me as saying I was a lawyer and apologize and handed me over to the "special handling department"......I have to call India still but once I give them my SS# they transfer me back to their American call center....good luck.


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