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since the first fone ive ever purchased ive had att(cingular) as my provider...the service is excellent i will give you that, but out sourcing the CS(customer service) help line to, im guessing India, save money is probablly not the best choice. but that is just a samll paint stroke in this vast picture of loyal business that ive given to the company. My family and i have used att for many consecutive years and paid our bills accordingly. but here recently i purchased a phone and come to realize that it was incapable of many nessecary features that the oldest most "hoopty" phone are with the prepaid service. i was told the reason i cannot send or recive mms, and access the internet is becuz prepaid att does not support 4g phones, but the weirdest thing is in the entire 5 parish, over 2.5 million people, area we are not even on the 4g grid,now why is it that if i buy a $500 phone, i can only get a basic use of it, thats like if i were to buy a $20,000 car but it had no engine to drive it anywhere, supposingly att is the best network provider but T-moblie wasa able to grant me access to the internet using the exact same phone, all i needed to do was switch sim cards, now is that?? this is the only issue ive ever had to make me so agravated to the point i want to end my relationship with this company, and take the 8 phones i have and recieve a higher quality service with them, effort goes a long way, lets see if your willing to resolve this issue and contact me bck Att


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