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The worst service in my entire life. Disconnected my landline before the wrong sim card was sent. Then ordered another phone. They sent two. Both without the number I ported from my BUSINESS to the phone. Spent at least 8 hours on the phone trying to get this resolved. Currently, despite the coverage map that says excellent, I get "no service" 90 percent of the time when standing on Main Street in the middle of town....and oops again....after having gone through a somewhat deceptive routine to get to a go phone support person I was cut off...(and of course they don't call you back)...but that's okay because I could barely hear them anyway. I am unfortunately forced to use this service due to my location and where I intend to move to but trust me, if you have an alternative use it. Randal...(CEO)...if you care invest some money..AT and T is ranked the worst customer service in America...I now know why.
And Randal....if you want to help me personally please call so I can personally explain the nightmare that has taken more time (by a factor of 2) than the minutes I have on this phone currently. My hope is that I will get a refund for all the time...probably very doubtful.


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