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#1 concern for customer service
Product not in stock in store. 2 staff gave me service.
It appears you have more staff then product.
#2 ordered on line and I am confident I did not state the wrong product number. Next day wrong product arrives. Who does anyone double check order before initiating process.
#3 not only is the cost of fuel high for back and forth delivery but it concerns me that sending delivery trucks out a 2nd time puts fuel waste up and increases traffic to our highways and our parking lot. It appears your company does more to busy itself then provide service.
#4 Lastly my call to get the correct product informs me that it is not available through phone delivery. No product. Forecast for your future stock rating will not look good.
The products I wanted was Samsung ML-2950 ND and you did not have another product.
I like the products I've bought previously and I like that your store is open at 8 am.! I buy my postage there whenever I visit the store.
However,I will be stuck in the office today waiting for the staples delivery truck instead of visiting my aged mother for lunch.
Disappointed and printer less.


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