Flag Sprint - Nextel Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

SPRINT IS A JOKE! They overcharge their customers for bogus reasons and have absolutly NO CUSTOMER SERVICE! After 9yrs of loyal service (1st nextel in which I loved!)I had a technical problem with my old and extremely simple phone, not only did they charge me $50 to fix it but they sent me a different phone that was going for $25.99 in all their stores! My 2yr old accidentlly dropped my phone in the dog dish 2 weeks after my new "cheap" phine came in & they wanted another $50! Imagine that! So I switched to "the happiest people in the network" LOL! However after 9 years of service they tried to get me for a cancellation of contract fee even though my contract had been up for over a year! As for their customer service agents...it is very very rare to get an american that you can understand & it is obvious they are reading ALL their answers off a screen! Try once to ask a common sense question....holly crap the sky is falling!! They have no clue what to say! Nextel was great as nextel, but as Sprint they are GARBAGE!


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video