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I have read so so many complaints. I got an Archos Tablet for an early Christmas in 11 from mom when I was back home. When I came home I began to have problems with it not powering on, we tried with on line help and finally I had to ship back and they sent me a new on a few weeks later same thing. In thinking I got a bad charger unit wall out let so they sent me a new one.. along with a free shipping label to mail the unit back on them if this did not work, ( It was not my unit just my charger faulty that came with it, that ruined two of them :(). I would not have to pay to ship it back to get another new one. So short story customer service is Great!! In my book I am not sure of many companies who work so hard with customers like this in this day and age anymore. I definitely will continue buying from them, with the satisfaction of service after sale I have gotten. That alone says a lot about a company in this day and time of economics.


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