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Wonderful customer service experience. After reading all of the negative comments here I just had to post. I followed the instructions at the top of this page and hit "0" as soon as the recording started. I kept hitting "0" until I was transferred to an agent. "Chris" (a female) was very helpful. She is American and spoke perfect English. She answered all of my questions about my new gophone. Please follow the instructions above and your service experience might be much better. By the way, it is 10am Sunday morning, even though above they do not list Sunday hours. Great job ATT.... maybe you should get rid of the recordings.


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