eBay customer service reviews

Read the reviews below to see the experience other people have had when dealing with customer service from eBay.

Posted by Anonymous


Hi! I have a question about a one seller with a item of ebay motors with a number ,is a Toyota Rav4 2008 and the price is 2,500 and the seller is shaun anderson of Nebraska. And I think is a fraud please contact at soon is possible thanks

Posted by Wgreenjng2012


Ebay needs to be able to take credit cards I'm closing my PayPal account. Mi nu

Posted by Patricia0818


Today I can't access to my account, because I have the wrong password, I change my password and I'm still no available to purchase, why?

Posted by halle-lagueu-o


Good morning, I am not going to get back from money from this seller it is just not be resolved by him. I paid promptly and now you all are telling me I have to wait until the 15 th for you all to open my case, meanwhile I am out $ 271.00 or whatever it is. I am very hurt by this whole ordeal.

Posted by Anonymous


I have been trying to pay for item and it keep saying not ship to address I've text seller no respond now it saying two unpaired item can't bid on anything it's not my fought please clear it up I've been trying for 3 hrs

Posted by Anonymous


I think I may have been scammed. I found a car on cargurus and the lady said she set it up thru eBay moters cuz she's always working. And so I showed my husband and he said it all looked legit so I sent the money. But I have a horrible feeling about this. Can someone can't act me please? Here is the guy's name I sent the money too

DARYL

MCCLURE



United States

Posted by Jim


EBay will not quit nagging for a payment that I have refused to pay because the buyer is a scammer and filed a fraudulent claim. They have been harassing me via robot email that will not allow a reply since June 2015.

After submitting my documented proof concerning the scam, they ignored my documents and continued with the robot emails. On 11-16-15 they handed me of to a collection agency. I sent a copy of the document packet to the agency. As of this date no contact from the agency. With this much time and no contact, I consider the matter closed. However, eBay continues with the robot emails that my account is closed and unless I pay immediately, they will involve a collection agency. Now, how stupid can employees be. I will not call them as over the past year, nobody within eBay has enough sense to solve problems.

Posted by jofreu0


Hi I am an eBay seller. I switched my email address yesterday. A man made me an offer on a drill press I responded thru eBay 2x I do not see that he received my emails. Regards Jo Marie Freud

Posted by Anonymous


Trying to find out why my account has been suspended and why a seller hasn't received my money when its been taking from my bank account and I haven't received my purchase.I need my purchase by February 13 for my son birthday party.

Posted by Papabutch


I have been trying to pay for a purchase to a seller on eBay. The user uses PayPal. I have an account with PayPal apparently that is years old and has been inactive so I can no longer remember security questions. I have paid for other purchases with my credit or debit card. But when I try on this one it gives me a state abbreveation as IDX and won't let me proceed. Please call me

Posted by Grandfather@


I ordered Trilane intensive repair and have not received it yet. My card has been charged. I ordered it on the 27th of December. Please let me know when I will be receiving it. My name is Crystal Guthrie. 16 Nay e mail is Thank you.

Posted by Item not recieved


I didn't received my Amazon fire stick TV that I ordered on the 22nd December paid for from my PayPal account.

Posted by Kim Davids


I about a half hour about put in some books by Sue Miller. I have 7 to sell , the icons rotated and rotated so I stooped it. I would like to know if the Sue Miller books that I am selling is posted. I gave a picture of 3/7.

Posted by Anonymous


I Want To Join E Bay, Have No Idea How Cannot Find Anyone Too Talk Too?

Posted by Larry


I have been trying to contact ebay about an order, I never received it. I cannot seem to chat with an email representative, why? When I try to contact my seller,, the email does not go thru. I ordered the 7pcs Mini DragonBall Z Stars Crystal Ball collection. Ebay will not show this order to me when I am on ebay.com. Can you please look up this order and get back in touch with me. I need to know how I can chat with

a representative to get my order or a refund. It is well over the time the seller said the item would be here. I have ordered many items from on ebay and have never had this kind of a problem. I cannot get anyone to answer me. I am very disappointed in this transaction. Seller said the time would be here between Sep.29th and Nov. 4th. It is now November the 14th and I have received nothing. I would like to contact the seller or you can and find out if this order is going to be shipped soon or not. If not, I want a refund.

Posted by Steve Marsbergen


Customer service is the worst I have seen or dealt with. 1 call 130mins to have them promise a call back within 30 minutes. 1 hour later I had to call again. No call back from Senior Manager after a promise my issue would stop with them.

Posted by Anonymous


Somebody used my account to order a phone, (Samsung mega with a case and the phone delivered to me so I need return label to mail it back to the seller. My address is . canal winchester Oh.43110. Contact George Atta

Posted by NOBODY RESPONDED.


My Name Is Jaime H. Sierra, My E.mail Is, I Bought Two Ink Cartridges For My Cannon Pixma Ip2600, I Received Them On Monday 21 Of September, I Tried The One Black Ink And Did Not Fit In The Cartridge Compartment, And I Tried To Get An Information How To Return It And Get The Right One. But I Did Not Receive Any Answer.

Posted by jszef


The latest upgrade for android users are dissaster, you just turn day to a night and the worst thing is there is noone to talk about except forwording to 10 other stupid links with no solution,, there is a way to create room for competition ebay,,the service its become sucks lately and i didnt build my 100% positive feedback to work with company whoo just dosn't give. about long time members

Posted by Anonymous


I ordered a set of vance and hines turn down slip ons exhaust pipes through starcycle through e bay. The description says that the baffles are removable. I took my bike to my shop to have the baffles replaced and I was told that they were welded in. I want the turn downs that the baffles can be removed or I want to return the product.

Posted by ampleaccents


Ebay sides with a buyer who knows what they are getting from reading and pics?
I was upfront about stains with info and pics.
Another ebayer even wrote me to say they and others had trouble with this one
Thanks a lot ebay

Posted by WHEELANDEAL2014


I Think Ebay Is Doing There Best---its Up To Customers And Buyers To Fix There Own Problems---people That Complain Why Dont They Help Inprove Ebay Instead Of Complaining So Much---wasnt For Ebay I Wouldnt Be Making Money At All---so All You People Get Off The Baby Bottle And Anty Up And Help This Country---gee Wiz---i Give All Great Feed Back No Matter What Happens When I Buy Or Sell--how About You--you Can Only Prevent Forest Fires---one Planet To Live On -one Mind To Work With---

Posted by EBAY SMART AS FOXX HOLE


1.

It tolerate some GUY pretend itself a US SHOP.

And charge me with the FEDEX EXPRESS PRICE.

TWICE shipping fee paid and sent by Priority postal parcel

2.

But my package could not pass Poland custom.

It took three COMPLETE WORKING days to find out.

The limit quantity.

So the seller suggest sent me half items.

The refund should decrease with two times shipping fee.



3.



I contact EBAY TWICE by REPORT a member

ocsnext.ebay.com/ocs/cusr?&query=3133



The EBAY SUCK system could not even send me a copy.



TWICE!!TWICE!!



So they may erase my issue for I have nothing to proof.



Smart TRICK---by EBAY.

Posted by gwagner0101


I talked to two different customer service reps. today about the where the dvd is that I ordered on july 12th of this year, neither rep.knew where the dvd that I ALREADY PAID FOR IS OR IF IT IS GOING TO GET TO MY HOUSE AT all. This is the first time that I bought anything from ebay and will be the last.
thank you George Wagner

Posted by Lor_pittm


I purchased a pink silicon baby mold and it is miss shaped and does not look like a sleeping baby at all and I would like another one or my money back?? Please help

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