ZoneAlarm customer service

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Technical Support

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  • How to reach a live person:
    • Only option is to press 1 to speak to someone related to a return, but maybe they can help.
  • Hours of Operation:
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  • Email:
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  • Customer service link:
  • Main Company URL:
  • Description:
    • 24/7 live chat also available at http://www.zonealarm.com/chat

      ZoneAlarm also offers telephone technical support you can find more information on that here - http://www.zonealarm.com/security/en-us/support/phone-support.htm

User Reviews

Posted by Anonymous


I am trying to reach zonealarm customer service so that I can cancel my account which was autorenewed without my knowledge in the amount of $44.60

Posted by Anonymous


I have tried to get in touch with customer service and called many different numbers but no one seems to be able to help. I thought I needed to have Zone Alarm renewed but my Comcast has given me a free program and I can't seem to get yours off my internet. I need to cancel it. I don't care about a refund only need to have it taken off my computer.

Posted by Steve Smith


I was having issues with zonealarn error was keep on popping up firewall is detecting a problem i followed a video and got the problem fixed you might follow it the same if you are having similar kind of issue with zonealarm

Posted by Anonymous


I have tried to contact this company with problems with my zonealarm to which I received no response. I have asked for a refund to which I keep getting the runaround.The support numbers I have tried to contact and both the numbers are not connected. What a great way to run a business!!!!!

Posted by Anonymous


My esperience with zoneAlarm is terrible. They are useless. They don't answer questions. They don't reply to emails. They don't continue with started tickets. I want to Change the Company and get Software from other sources.
All I want is a fast refund of all the Money they charged me.

Customer Service Ratings

Based on 137 votes.

2.8

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Corporate Office

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Customer Service Scoreboard

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ZoneAlarm customer service news

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