Find the latest Wells Fargo news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.
Wells Fargo & Co.'s better-than-expected results could be short-lived. The firm warned Friday that it may take a charge of as much as $1 billion to settle a U.S. probe of its consumer business. That would reverse its relatively rosy first-quarter ...
Martinez said insurance fees were down related to the sale in the fourth quarter of Wells Fargo Insurance Services USA. Nonperforming assets were at $8.29 billion on March 31, compared with $8.68 billion on Dec. 31 and $10.66 billion on March 31, 2017.
In interviews after the Wells Fargo scandal erupted, executives from other banks told Reuters they believed Wells went awry by measuring employee performance through sales and product numbers in its retail operation, rather than using Customer Service ...
Earlier this year, Wells Fargo continued to add partners as it had through 2017, with the addition of Mahindra Vehicle Service & Sales naming CDF as its preferred floorplan lender. CF MOTO is the lender's latest partner after signing or resigning ...
Wells Fargo & Co. (wfc, +0.44%) Chief Executive Officer Tim Sloan's pay raise drew criticism from U.S. Senator Elizabeth Warren. “Wells Fargo is about to be sanctioned for running an auto-insurance scam that cost Americans millions of dollars. I don't ...
The trouble with banks that are too big to fail is that they're also too big to fine. Wells Fargo agreed to pay $185 million in 2016 to settle investigations into its creation of millions of unauthorized customer accounts, a penalty that soon seemed ...
The Consumer Financial Protection Bureau (CFPB) meted out a $185 million fine that included a $100 million penalty to Wells Fargo in 2016 for their violation and abuse of consumer trust. The San Francisco-based bank, whose employees opened many ...
The US Federal Reserve Board has capped the growth of bank Wells Fargo and overseen the departure of four board members as the scandal-hit lender cleans up its act. Wells Fargo will be restricted to its total assets at the end of 2017, a figure of ...
The Wells Fargo sanction — called unprecedented by Fed officials — arguably marks an apex for central-bank enforcement actions that have been ratcheting up in recent years. By Laura J. Keller and Shahien Nasiripour Bloomberg News February 05, 2018 ...
WASHINGTON (AP) — The Federal Reserve is imposing more penalties on Wells Fargo, freezing the bank's growth until it can prove it has improved its internal controls. In addition, the San Francisco-based bank agreed to replace three board members by ...
USA stocks were poised for a higher open on Thursday, buoyed by solid earnings reports and a decline in the dollar after comments from European Central Bank President Mario Draghi. "Ultimately, through all this investigation into the company's ...
Sterling is expected to continue making gains against the US dollar in the first part of 2018, but the upward path may become occasionally uneven as Brexit negotiations resume, according to Erik Nelson, a currency strategist at Wells Fargo. “We have a ...
Are you a Wells Fargo customer? If so, you may want to check your bank account. Multiple media outlets, based in New Jersey and Texas, are reporting that, on Wednesday, automatic payments were deducted twice from some customers' accounts. In some cases ...
Some Wells Fargo customers found their bank accounts drained to zero Wednesday when some sort of glitch caused their online bill payments to be processed twice. Numerous customers — so many that Wells Fargo's Customer Service phone lines were jammed ...
Customers reported Wednesday that they were overcharged as much as double the amount by the bank. Some of the customers took to social media to report long wait times when they called the bank's Customer Service line. Wells Fargo posted on Twitter ...
An apparent glitch with the Wells Fargo online bill payment system led to some payments being processed twice late Wednesday and even to some accounts being emptied out by the double processing, reports the Austin American-Statesman. The issue resulted ...
Customers who waited out the hour-plus wait to reach a Customer Service representative Wednesday night were being told that their accounts would be fixed overnight. By Thursday morning, some customers did report seeing their accounts restored to normal ...
Adding to the quarter's non-core complexity was an $848 million pre-tax gain from the sale of Wells Fargo Insurance Services USA. Altogether, Wells Fargo posted diluted earnings of $1.16 a share, up 20 cents from a year ago. The tax rate cut ...
Adding to the quarter's non-core complexity was an $848 million pre-tax gain from the sale of Wells Fargo Insurance Services USA. There also was the $3.25 billion pre-tax expense related to litigation accruals that include financial liabilities from ...
(Bloomberg) -- Looks likes corporate America is trying to sway public opinion on the unpopular tax bill -- or at least gain favor with the president. Donald Trump has touted the legislation as benefiting the middle class, even though a majority of ...
The Navajo Nation is suing Wells Fargo for $50 million, saying the bank used “unlawful practices” to trick its members. The suit comes on the heels of a new study suggesting the tribe could benefit from evolving energy markets. The lawsuit was filed in ...
WASHINGTON - President Donald Trump on Friday lashed out against Wells Fargo, insisting that fines against the embattled mega bank would not be scrapped and threatening even harsher penalties. "Fines and penalties against Wells Fargo Bank for their bad ...
President Donald Trump tweeted Friday that the government may increase planned fines against Wells Fargo & Co., the bank that's been embroiled in multiple scandals since last year. “Fines and penalties against Wells Fargo bank for their bad acts ...
USI Insurance Services announced the closing on its acquisition of Wells Fargo Insurance Services USA (WFIS), formerly part of Wells Fargo & Co. This purchase includes the commercial insurance brokerage and consulting, employee benefits and property ...
The bank said the business' financial contribution was not material to the company. In 2016, Wells Fargo sold its crop insurance business, Rural Community Insurance Services and subsidiary Rural Community Insurance Co., to Zurich American Insurance Co ...
On June 27, 2017, Wells Fargo announced the sale of its commercial insurance business to USI Insurance Services, a national insurance brokerage and consulting firm. USI agreed to acquire Wells Fargo Insurance Services USA that includes commercial ...
Bankers at Wells Fargo foreign exchange group have been intentionally overcharging customers to inflate their bonuses, the Wall Street Journal reported. According to employees of the bank who spoke to the Journal, an internal review showed that only 35 ...
Banks are closed on Thanksgiving Day. But unlike Thanksgiving, Black Friday — which falls on Friday, Nov. 24 — is not a federal holiday, and banks know that many customers may be particularly in need of their services on the day after Thanksgiving ...
Cafe Carolina and Bakery, one of the longest-running spots where downtown Raleigh workers and visitors could get a quick lunch, is leaving its spot on the first floor of the Wells Fargo building. Owner Ron Hines said the company will close the ...
A leading US regulator wants to make it easier for Wells Fargo to pay employees when they leave, loosening a restriction in place since a phony-accounts scandal hit the bank last year, according to people familiar with the matter. The initiative comes ...
The Justice Department is probing Wells Fargo — the scandal-ridden bank that counts the Omaha-based billionaire as its biggest shareholder — over a suspicious, money-losing transaction its traders made for the company that owns Burger King, where ...
In a separate announcement in September, the bank said 120 employees would be laid offthrough closing a reverse-mortgage operation affecting a Fort Mill, S.C., call center. The month before, Wells disclosed plans to close a Vancouver, Wash., call ...
A federal regulator criticized Wells Fargo for engaging in unfair and deceptive practices and failing to manage risks, and said it had not set aside enough money to pay back the customers it harmed. The confidential report, prepared by the Office of ...
Wells Fargo has announced plans to close a call center in Bethlehem that employs about 460 people. Bank spokesman Jim Baum said Tuesday that the commonwealth will be provided with written notice Wednesday that the building is slated to close in 60 days ...
Wells Fargo & Company (NYSE:WFC)'s latest quote $53.19 $-0.79 -1.13% will find technical support in $52.87 a share and a breakdown below this region would be a significantly bearish signal for Wells Fargo & Company traders. Any way you dice it, a dip ...
Wells Fargo reported a 19 percent profit decline on Friday and weaker revenue than Wall Street had expected for the fourth consecutive quarter due to mortgage issues, sending its shares down 3.5 percent. The third-largest US lender, which has been ...
Wells Fargo media analyst Marci Ryvicker has initiated coverage of AMC Networks with a positive “outperform” rating. “We think AMC possesses every [attribute] that will help it navigate the uncertain media waters successfully,” Ryvicker said in a note ...
File photo taken in 2017 shows a Wells Fargo sign outside one of the bank's branches in San Francisco, Ca. Wells Fargo's reputation took a major hit amid news that its employees engaged in widespread fraud against customers. How much to Palm Beach ...
Wells Fargo & Co. said Wednesday that it will refund fees it assessed to mortgage borrowers whose delays in completing their loan applications were primarily the bank's fault. As it looks to win back trust after a scandal over its sales practices, the ...
For Steve Ellis, innovation simply comes down to finding new ways to deliver better Customer Service. Ellis, Executive Vice President and Head of Innovation Group for Wells Fargo, joined us for a discussion on innovation. Ellis said listening to ...
Call it a double feature. While most Congressional hearings on business matters attract little attention, Tuesday's proceedings on Capitol Hill included high-profile interrogations of the bosses of two of the corporate world's current biggest villains ...
Wells Fargo CEO Tim Sloan appeared in front of the Senate Banking Committee in Washington Tuesday morning to testify about the bank's efforts to address a scandal that severely damaged the company's reputation. Last year, Wells Fargo disclosed that ...
Massachusetts Sen. Elizabeth Warren on Tuesday called for the firing of Wells Fargo CEO Tim Sloan, accusing him of enabling the bank's fake account scandal during which at least 3.5 million fraudulent accounts were created without customers' knowledge ...
“Incompetent,” “dumb,” and “willing to abuse its customers”: Those are a few of the damning charges U.S. lawmakers hurled at Wells Fargo CEO Tim Sloan during a Senate Banking Committee hearing on Tuesday. Held roughly a year after the discovery that ...
Wells Fargo CEO Timothy J. Sloan told senators during a combative hearing on Tuesday that the bank will continue to require customers affected by the company's fake account scandal and any other wrongful actions to settle disputes through arbitration ...
We recently applied for a modest loan through them for the purchase of a new home and it was the most miserable experience we've ever encountered...we felt more like criminals than customers throughout the entire process, with Underwriting continually ...
A rendering shows the proposed $75 million International African American Museum (center) that is being planned for the Charleston waterfront. Provided. Facebook · Twitter · Email; Print; Save. Facebook · Twitter · Email; Print; Save. Subscribe for 33 ...
Wells Fargo apparently had more than one way to cheat customers who were refinancing their homes. The scandal-plagued bank's Beverly Hills, Calif. branch routinely talked clients into paying higher interest rates in order to avoid fees for delays in ...
“The banker or lender typically has about 15 days in which to respond and the CFPB can kind of push them to do things they might not otherwise do if you just call Customer Service.” Reach out to your senator as well. Congress is considering an ...
Wells Fargo & Co. said employees created two-thirds more bogus accounts than initially thought, a sign the bank is still struggling to move past a scandal that sparked record fines and congressional investigations. An outside review found an additional ...
