Posted by Anonymous
Ordered rug and was to be delivered on 8/13/24, Still NOT delivered. Disgraceful.
Wayfair customer service
Wayfair is a web-based retailer which sells primary furniture and home goods. Wayfair has expanded its consumer product offering to include items such as toys and kitchen products. Wayfair offers customer service by chat, email and phone support.
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- Mon-Fri: 8am-12am EST
Sat: 8am-8pm EST
Sun: 9am-6pm EST
- Mon-Fri: 8am-12am EST
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User Reviews
21
Aug
13
Dec
Posted by Anonymous
Wayfair customer service Representative that I spoke with at Wayfair was professional and polite. I do not and will not recommend the The company that assembled the furniture. The Technician left before the job was complete. No follow-up from Handy my experience was totally unsatisfactory.
13
Dec
Posted by Anonymous
I recently purchased 2 boxes of your TTTA1115,12x12 peel and stick subway backsplash tile by Tic Tac, order # 3463732376 for $85.91. I have asked a number of times what can be used for the corresponding countertop. I had been speaking with your Customer Service Representative, Sam, through emails. Over a week ago he asked for my order # for the tiles I had purchased and other info., which I immediately sent him. I have since contacted him twice, but received no response. I am still waiting! Since I have time constraints, I decided to just purchase another box of backsplash tiles for the countertop for $58. I probably threw out my money, as these tiles are not meant for the countertop. I wanted to let you know I have been an avid Wayfair shopper for years, but am extremely disappointed in your Customer Service -- which most likely will stop me from ordering from Wayfair in the future.
14
Oct
18
Sep
Posted by Anonymous
We have ordered several items from Wayfair in the past. Today we received our lamp that we ordered. The shade had some cracks in it. I called Wayfair customer service and spoke with "Ubie". I told her what had was wrong with the lamp and the next thing she said to me was "we will ship you a new one out". No problems at all. This is great customer service. Thank you Wayfair. We will be ordering from you again.... Denise Hart