Vectren customer service

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Customer Service

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Phone: 800-227-1376

  • How to reach a live person:
    • Just hold on the line through all of the prompts
  • Hours of Operation:
    • Mon-Fri: 7am-7pm
  • Email:
    • This information has not been added.
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  • Customer service link:
  • Main Company URL:
  • Description:
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User Reviews

13
Nov

Posted by sls


on 11/13/19 at 12:39PM

Has anyone EVER successfully contacted a live person at the Contact Us number. Trying to simply establish service, so I do not have an acct number. On hold nearly 80 minutes with their crappy music interrupted by the Please Hold message. If there were ANY other option I would surely be using it.

12
Apr

Posted by Dave


on 4/12/19 at 10:49AM

vectrens claims department is impossible to contact. I have called numerous times and every time an associate states that they will send an email for claims to call. The associate is courteous and sympathetic, however they are sorry because there is no longer a switchboard to send calls to and an email is all they can do. I had a gentleman return one call from claims and me and my wife and our insurance company have called no less than 10 times. This is a poor way of doing business and it further shows the lack of concern towards my claim. My consultation with an Attorney is on Wednesday the 17th. I have never had to use an attorney in my entire life, and if you conducted business correctly I wouldn't have to now. Your lack of response has caused undo stress. Sincerely Dave Patterson

04
Nov

Posted by Anonymous


on 11/4/18 at 7:20AM

A contractor representative for American Home Energy Alliance stopped by my house wanting to do a home energy home analysis ie infrared cameras They claimed they were working for Vectren in some manner. Is this true or are they an insulation contractor
Please respond

25
Dec

Posted by vectren


on 12/25/13 at 2:07PM

In Mooresville. I don't have my account number. I need you to bill me what I owe so I can get my service back on line. Also the account is in Jack Harris's name I need that changed back to Calvin Mitchem

Customer Service Ratings

Based on 141 votes.

3.1

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Vectren customer service news
Vectren issues safety reminders for heating season

INDIANAPOLIS — As the frigid air pushes its way into Indiana, Vectren Energy Delivery reminds customers to be aware of heating safety throughout the winter months. Having a furnace tuneup by a professional; knowing how to prevent carbon monoxide ...

Itron (ITRI) Inks Deal With Vectren to Modernize Energy Grid

Itron, Inc. (ITRI - Free Report) has signed a contract with Vectren Energy Delivery of Indiana – South, a subsidiary of Vectren Corporation (VVC - Free Report) . Per the contract, Vectren will install Itron's OpenWay Riva IoT solution throughout its ...

Vectren allows 'gift of energy' to others

Vectren Energy Delivery is offering its “gift of energy” program this Christmas season, letting residents pay toward the Vectren energy bill of a friend, family member or neighbor. “The monetary pledge, which makes a perfect holiday gift, will be ...

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