Find the latest TurboTax news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.
Meet the king of Customer Service. 02:49 · Potential juror in hot-car dad case: I know he's. Potential juror in hot-car dad case: I know he's guilty. 01:35. More Stories. Sep 14, 2014; Minneapolis, MN, USA; Minnesota Vikings linebacker Chad ...
The Great TurboTax Revolt of 2015 was successful: after changing the features available to users of different tiers of the income tax return software, customers made their rage clear, and Intuit relented. They rolled back the change for future editions ...
Q: After years of using TurboTax, I'm not happy with the changes that they made to their software this year and am ready to try another option. Any suggestions on an alternative? Tens of millions of us use our personal computers and tax preparation ...
USA Today 7:50 a.m. EST January 28, 2015. 635580280983485418-turbo-tax-1. TURBO TAX logo (Photo: AP). 147 CONNECT 1 TWEETLINKEDINCOMMENTEMAILMORE. TurboTax customers are ... The companies with the best Customer Service. 02:10 ...
For the second year in a row, TurboTax has raised its prices. At least that's what it feels like to many customers. Last year, TurboTax changed how it categorized its options for online filing, which looked to many users like a price-hike. A $20 “basic ...
I am very sorry for the anger and frustration we may have caused you," says Goodarzi in a letter to customers that was shared with USA TODAY by Intuit. The $25 refund will be offered to customers who bought TurboTax Deluxe desktop software and filed ...
In response to accusations of a “sneaky” price hike, TurboTax is offering rebates to customers who feel they were misled by the company's recent pricing changes to its desktop tax preparation software. The consumer outrage stemmed from a change to the ...
In addition, Customer Service representatives at the 800 number should be able to explain the rebate and confirm whether a user is eligible. Note: The refund won't be paid until a taxpayer files his 2014 return and the application for a refund must be ...
TurboTax software maker Intuit Inc. apologized to its customers Thursday for forcing many to upgrade to more expensive versions this tax season. An open letter signed by TurboTax general manager Sasan Goodarzi said the company failed to tell customers ...
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This year's tax wars between H&R Block and TurboTax maker Intuit have erupted over their competing software packages and filers' access to mundane forms. Each company is offering free software to consumers in the wake of changes Intuit made to its ...
Free tax usa is the way to go. My taxes are a little complex so i always do my taxes with all of the expensive tax preparation software then use the cheapest to file. Keep the extra money you dont give Turbotax and take your family to dinner. tom skunk ...
War is never fun, unless it's between corporations—and results in freebies for you. This time, tax preparation giant H&R Block is going guerrilla on competitor TurboTax by spreading news through the media—but leaving it off their website, for some ...
TurboTax aired a surprisingly entertaining ad on last year's Super Bowl, with Wieden + Kennedy and director Bryan Buckley teaming up for an amusing metaphor about how the game—for most fans—is like high-school prom. Now, client and agency are ...
TurboTax aired a surprisingly entertaining ad on last year's Super Bowl, with Wieden + Kennedy and director Bryan Buckley teaming up for an amusing metaphor about how the game—for most fans—is like high-school prom. Now, client and agency are getting ...
Keith Saunders, left, a certified Cover California insurance agent, explains a health insurance plan to Mark Tammes at a registration site hosted by Service Employees International Union-United Healthcare Workers, Monday, March 31, 2014, in Sacramento, ...
A software company that promises to help Americans avoid the annual misery of filing their IRS returns has, in fact, spent years trying to convince lawmakers to make sure filing taxes remains difficult, thus protecting its business, a new report found.
We do not track any of this information for marketing or third-party purposes. This unit is purely for promotional giveaway. Apple, TurboTax and Engadget / AOL are not held liable to honor warranties, exchanges or Customer Service. The full list of ...
Let's face it, over the past few years, the user interface (UI) really got too convoluted. In some cases, it was tough to figure out what steps to take. Or, there were the ocassional random questions. Oh, and how about those pages where there were ...
"Their response is, 'There's nothing we can do about it,'" Kelli Branscomb said, describing her experience trying to get help from TurboTax, being put "on hold for 45 minutes" while trying to reach their Customer Service representatives. "I told ...
LIGHTNING RELEASES 02/08/14 – Easy Income Tax Filing Online, a company dedicated to effectively guiding workers through the tax filing process has on their website that TurboTax 2014 is available at a discount for a limited time and they are ready to ...
Jan. 31 marks the first day the IRS will begin processing tax returns this year, which means e-file season is in full swing. Last year, tax refunds averaged nearly $3,000 per filing and the earlier you file, the earlier you get the extra money you're ...
MIAMI (AP) - South Florida native and former White House fellow Felice Gorordo is taking the lead of a tech startup aimed at becoming the “TurboTax” of the immigration process. Clearpath Inc. was founded by former U.S. Citizenship and Immigration ...
The new TurboTax software this year offers a way to divert a portion of your tax refund to purchase an Amazon gif card. SOURCE: TurboTax. By Richard Mullins | Tribune Staff Published: January 21, 2014 | Updated: January 21, 2014 at 06:17 PM.
Don't think of your tax return as an annual blood sacrifice to our merciless bureaucratic overlords. Think of it more as a delightful recap of your exciting and eventful life! That's the upbeat message of TurboTax's new campaign from Wieden + Kennedy ...
Four finalists are competing to become the new lead shop on TurboTax: Wieden + Kennedy, Crispin Porter + Bogusky, Campbell Ewald and Goodness Mfg., sources said. An Intuit rep confirmed the search process is down to four but would not comment on ...
We do not track any of this information for marketing or third-party purposes. This unit is purely for promotional giveaway. TurboTax, Apple and Engadget / AOL are not held liable to honor warranties, exchanges or Customer Service. The full list of ...
While never a particularly enjoyable time for consumers, tax season has become fascinating from a marketing perspective, as do-it-yourself software brands have made an aggressive play for customers of the big brick-and-mortar chains. Though the ...
In several European countries, filing tax returns is a near-automatic process: instead of painstakingly calculating figures yourself, the government estimates what you owe based on wage and bank account data that it already collects, and you make any ...
Minnesota's Department of Revenue gave the OK Tuesday, March 19, for taxpayers using Intuit software products, including TurboTax, to do their state taxes. The department has been running tests on fixes that Intuit had made recently to its software.
The TurboTax software problems that led to errors on Minnesota income tax returns have been fixed -- for those who haven't filed yet. But correcting the roughly 10,000 TurboTax filings that already have been submitted to the state, particularly paper ...
Tax season is in full swing and cyber-criminals are sending out tax-related emails to infect unsuspecting taxpayers with the Zeus banking Trojan, according to AppRiver. Emails pretending to come from tax preparation software TurboTax are circulating at ...
The Minnesota Department of Revenue on Friday, March 8, warned taxpayers against using Intuit software products such as TurboTax to file their state income tax returns. The department said "multiple issues with their products" were causing errors in ...
They do not however offer email customer support, which is very upsetting and frustrating. They make you either call, use their chat box, or read comments on their website. It's never really mattered to me much before in the past, buy this year I had ...
You might well have heard about TurboTax, the most widely used tax prep software among consumers who are doing their own taxes. Yet how does this set of Windows-based and online solutions, offered by Intuit, compare versus similar offerings from other ...
Attention taxpayers: Intuit has just brought its TurboTax tax preparation and filing software to the Mac App Store. With a free download, customers can try out the app, enter their tax information and only pay Intuit when they choose to file the return ...
CPA Select also makes it easy for customers to message their chosen CPA directly, as well as chat or message with a customer representative from Intuit. “It's an online service, but it's all about convenience, helping businesses and individuals find ...
TurboTax has launched a version of its tax preparation program aimed exclusively at the 2.3 million members of the military — and free to those grade E5 and below. At the same time, the company, a division of Intuit, has launched a $1 million matching ...
Tax day in the United States is Tuesday, April 18th this year. That means you have until then to file your taxes or you will face some penalties for being late. Filing taxes isn't my favorite thing to do and I imagine that the same goes for everyone else.
Louis Alleva is a soldier in Intuit Inc.'s (INTU) campaign to persuade Americans to ditch their tax preparers and use its software to file their returns. The 51-year-old accountant works from the office on the all-weather front porch of his suburban ...
You can do the same, but you may have to be persistent: Before I spoke with Bob, the three people I communicated with in technical support had no idea this was available. If all else fails, Meighan says, send a note to Tax Advocate and he will make ...
According to TurboTax technical support, saving the return from the File tab or from the Print and Save tab will just create a PDF. The solution is to go to the Home tab, and select "Save return to computer." TurboTax won't tell you that it is saving ...
Customers say the company's customer support center had given conflicting information as to when an update might take place. Posters on a TurboTax "Live Community" chat room expressed frustration with the delay. “We're all still waiting for that update ...
You can count on three things in modern American life: death, taxes and tax-prep software. There's no escaping the first; few of us can weasel out of the second — and the hideous complexity of the tax code makes the third an inevitability for many of ...
... auto completes forms and worksheets for you, provides live tax answers in real time from live TurboTax experts, provides free technical support, ...
Customers can also speak with TurboTax customer support and a tax expert if they'd prefer. This year, TurboTax offers more ways for customers to get their ...
Tech Support: Talk to a tax expert, $29.95 for first 20 minutes. Chat, phone, online, and e-mail options for program tech support Notes: Free efile included ...
In addition to the broadcast network, participating NBCU channels include USA, Syfy, Bravo, Oxygen, Weather Channel, the net's Everywhere Out-of-Home platform, sports programming and an array of digital outlets. Latest News. CarMax Eyes 3 Shops for Its ...
E-file, Audit Defense, Professional Review, Live Tax Advice, Refund Transfer and technical support fees are excluded. This guarantee cannot be combined with ...
The stock has technical support in the $22-25 price area. If the shares can continue to rebound, we see overhead resistance right around the 52-week high levels. We do not currently rate this non-dividend paying stock, but we do follow the company ...
