Posted by Anonymous
tried to reach telus on wednesday night to add a US package, couldnt get an agent for almost 2 hours, trying again tonight from ny state, again being put on hold.
Based on 70 votes.
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This was partly offset by higher administrative costs and increased customer support costs due to growth in the subscriber base and increased network operating expenses. Adjusted EBITDA margin was 43.8% compared with 44% in the year-ago quarter.
In order to maintain our current network, IVR, Self-serve and call center experience. We also want to continue to be the leader in the prepaid space. Telus requires all prepaid pay-per-use customers to maintain their rate plan with a balance (updated).
Telus accused Iristel of gaming the country's telecom rules — at the expense of Telus — by redirecting calls to the North where it can charge much higher callĀ ...
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