Find the latest T-Mobile news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.
The suit alleges T-Mobile is at fault partly because the carrier said it would add a PIN code to Tapang's account prior to the incident, but didn't actually implement it. Tapang also states that hackers are able to call T-Mobile's customer support ...
A bloke from Washington is suing T-Mobile USA after miscreants were able to steal his phone number and take all his crypto-coins. Carlos Tapang this week told the US state's western district court that the telco broke America's Federal Communications ...
T-Mobile is typically known for being magenta, but today the company announced that it wants to be known for being green, too. T-Mobile today announced that it's stepping up its efforts to be green. This includes plans to move to 100 percent renewable ...
Since John Legere took control of T-Mobile in 2012, the carrier has orchestrated a remarkable turn-around. Through launching the Un-Carrier initiative, T-Mobile ...
T-Mobile has un-carried itself back to the top of J.D. Power's customers care rankings for full-service wireless carriers. The latest survey, which evaluates consumers' satisfaction with their carriers' Customer Service, shows Verizon and AT&T taking ...
For example, T-Mobile has indicated that many of its customers prefer to visit retail stores when they need to sign up for new wireless service, upgrade their smartphones, or receive technical support. Separately, these stores could become important to ...
At a time when subscribers had been dropping cable TV services quicker than you could say Netflix and turning to web-based viewing, he believed that the future lay in clearer pictures, better designed customer interfaces, and consequently top-notch ...
Late Christmas shoppers should be thrilled to hear that T-Mobile is bringing back a couple of hot iPhone deals right in time for the holidays. So if the iPhone is still on your shopping list, you'd better check out T-Mobile's renewed iPhone promos ...
Of course there will be a phone / TV service bundle from T-Mobile. John Legere has regularly mocked AT&T for pushing DirecTV Now on mobile subscribers who might only be interested in wireless service. But once T-Mobile's TV product is ready to go, you ...
You'd think that telecoms would want to bail on conventional TV services given how many people are cutting the cord, but don't tell that to T-Mobile. The carrier has revealed that it's launching a TV service in 2018, and that it has acquired Layer3 TV ...
T-Mobile has spent the past four years attacking wireless industry rivals to great success. But the wireless industry isn't growing as fast as it once was, so the carrier has focused on an entirely new market: the $100 billion cable and satellite TV ...
“And worse, they have no real choice but to simply take it—the crappy Customer Service, clunky technology and outrageous bills loaded with fees.” Legere aims to bring T-Mobile's “un-carrier” mentality to the TV market with the bundling technology ...
... to one another, Legere said on the investor call. While Legere did not specify who the mutual investor was, Paulson and Co. does have stakes in both companies. Goldman Sachs & Co. LLC and LionTree Advisors advised Layer 3. The acquisition follows T ...
And worse, they have no real choice but to simply take it – the crappy Customer Service, clunky technology and outrageous bills loaded with fees! That's where we come in. We're gonna fix the pain points and bring real choice to consumers across the ...
U.S. wireless carrier T-Mobile U.S. said on Wednesday its board authorized a buyback program, its first-ever, for up to $1.5 billion of the company's common stock. The announcement comes a month after CFO Braxton Carter said the company would propose a ...
The rumored T-Mobile-Sprint merger is officially done. The two parties couldn't agree on a deal, and a merger that could've killed all semblance of competition in the US wireless market is mercifully non-existent. But according to telecoms analyst ...
Law360, New York (December 1, 2017, 2:56 PM EST) -- T-Mobile USA Inc. argued to the Sixth Circuit on Thursday that a district court judge was correct in finding it had 911 service provider immunity in a suit brought by a man who suffered a heart attack ...
W dziedzinie obsługi chcemy być wzorem dla rynku, chcemy, by nasi klienci w ciągu kilku sekund otrzymywali fachową poradę od doradców z call center. Tu także rekrutujemy ludzi – mówi agencji informacyjnej Newseria Biznes Andreas Maierhofer, prezes T ...
And nobody at any level in T-Mobile customer support or advanced technical support has any idea what advanced LTE is, How it works. And They can't answer questions about 4x4 mimo or 256 qam. All they can do is direct you to press releases. Sad. Neville ...
Investors focused on the downside Monday as Sprint fell 11.5% to $5.90 while T-Mobile USA dropped 5.7% to $55.54. On Tuesday morning, shares of both were trading essentially flat. "What's next for Sprint is what they should have done in the first place ...
Will.i.am's tech start-up, I.am+, has raised $117 million in venture capital, according to Reuters, and it's swiveling toward corporate tech. The startup is entering into the corporate computing market with a voice assistant called Omega that does ...
U.S. cable operator Altice USA will sell mobile service on wireless carrier Sprint Corp's network under a new multi-year agreement announced on Sunday, becoming the latest firm to enter the wireless market in a bid to retain customers. The companies ...
Independent agency Mother has won creative brand work for telecom giant T-Mobile after a competitive review. The shop's New York headquarters will handle an unspecified portion of the U.S.-based work moving forward. Publicis Seattle, which has been T ...
One of the affected T-Mobile customers, Lorenzo Franceschi-Bicchierai, wrote that he got a call from Customer Service to warn him "of a detected alert" about his personal information. The bug was reported in early October by Karan Saini, founder of ...
All the major US carriers are announcing their iPhone X deals, and now T-Mobile is joining the party with an offer that's pretty similar to what Verizon and Sprint have on tap: trade in your current “qualifying” iPhone, and T-Mobile will give you up to ...
T-Mobile's quarterly profit topped Wall Street analyst estimates and the No. 3 U.S. wireless carrier raised the lower end of its expected range of customer additions for the year but didn't elaborate on a potential deal with rival Sprint. The wireless ...
Sprint and T-Mobile are expected to announce a merger agreement any day now, but the stock market reaction has been unusual. Typically, when a company becomes the subject of merger rumors, its stock price jumps as investors anticipate a buyer will pay ...
If that wasn't enough, T-Mobile has a new buy-one-get-one-free deal on the LG V30 that's definitely worth a look. Don't Miss: The wireless smartphone camera that can see where no other camera can is only $30 right now. Starting today, anyone who buys a ...
T-Mobile subscribers got some fantastic news earlier this week. Just about every other Netflix subscriber in the country is about to see his or her monthly cost rise beginning in November, as the company ups its monthly fees from $9.99 (standard) and ...
It's impossible to say whether information obtained via the security hole helped the hackers swindle hapless T-Mobile tech support employees into sending them replacement SIMs, but it certainly appears plausible. (Tech support folks are supposed to ...
A bug disclosed and patched last week by T-Mobile in a Web application interface allowed anyone to query account information by simply providing a phone ...
Systemy bezpieczeństwa T-Mobile wykryły proceder wykradania danych osobowych klientów. Jak poinformowała policja, zamieszanymi w tę sprawę są pracownicy firmy marketingowej i call center. Pozyskane nielegalnie dane sprzedawali konkurencyjnej ...
I called Customer Service to order this phone for a family member. However, even when we tried to JUMP they wanted us to pay a down ... Black or silver are the only colors in the USA. When unlocked versions become available, there might be another ...
The NAD “has recommended that T-Mobile USA, Inc., discontinue certain advertising claims made in television, print and internet advertisements,” — but T-Mobile has already discontinued those ads, and the NAD actually did provide some backing to T ...
T-Mobile says it won't stop claiming it has the “fastest” 4G LTE wireless network in its advertising, even after the ad industry's self-regulatory unit found the claim wasn't supported. The carrier at first agreed to go along with the recommendation ...
The LG V30 is coming to T-Mobile on Oct. 13, and it will be the first phone that runs on the carrier's new 600MHz network, also known as LTE Band 71. T-Mobile bought a nationwide swath of this spectrum earlier this year for $8 billion, and has already ...
A merger between T-Mobile and Sprint, which is beginning to look more likely, is certain to help the bottom line of both telecommunications companies, but their customers may not be so lucky. The cost of wireless service in the U.S. has fallen 13% in ...
T-Mobile and Sprint are close to agreeing to terms of a merger, say sources speaking to Reuters. Once the terms are set, the two companies would perform due diligence and then the deal is expected to be complete by the end of October. It's said that ...
The wireless industry's unlimited data plans come with a couple of caveats, but T-Mobile is easing one of the most infamous restrictions. The carrier said customers on its unlimited plan could use as much as 50 GB per line per month without their ...
They have lots of capacity everywhere throughout USA. Perhaps sometimes you will face a blockage within ... I just want to chime in and say that I agree with you because I had TMobile during my first two days and I would always go to my best friend's ...
The iPhone 8 is here, and with it are more pre-order offers than you can wrap your head around. Order your phone on our network, and get a free iPhone! (with new line of service, seven-year contract, and the trade-in of a qualifying unicorn horn.) T ...
(Photo: REUTERS/Brendan McDermid)A T-Mobile store sign is seen in the Brooklyn borough of New York, June 4, 2015. T-Mobile has teamed up with Netflix for its latest attempt to get ahead of its rival carriers. The fruit of this partnership is now ...
T-Mobile USA is giving free Netflix subscriptions to customers who buy at least two lines of T-Mobile One service. "Through an exclusive new partnership with Netflix, T-Mobile One family plans will now come with Netflix—at absolutely no extra charge...
T-Mobile has offered a few Buy One, Get One deals on the Samsung Galaxy S8, and now it looks like T-Mo is gearing up to offer a BOGO deal on the Galaxy Note 8, too. Documents shared with TmoNews show that T-Mobile is planning to launch a Buy One, ...
T-Mobile USA reignited competition by offering two free lines the Friday before Black Friday last year, potentially establishing a new battleground day for mobile deals. Moore said he'll be looking for new promos a week ahead of the Black Friday surge ...
Samsung has officially taken the wraps off its worst-kept secret, the Galaxy Note 8. It's a fantastic phone in its own right, and should be a much-needed return to business as usual for Samsung. But for anyone committed to staying on T-Mobile for the ...
“T-Mobile customers are different,” explained Mike Sievert, T-Mobile USA COO, in a blog post. “They use 42% more data than carrier customers on average—and a whopping 58% more data than Verizon customers! They upgrade their phones 16% faster ...
MetroPCS also uses what it calls "Data Maximizer" to deliver streaming video at a resolution it claims is ideal for smartphone screens. It also offers the same Music Unlimited packages that T-Mobile offers, where streaming music from select services ...
Niemiecka grupa Deutsche Telekom nie planuje sprzedaży T-Mobile Polska - zapewnił na konferencji Andreas Maierhofer, prezes T-Mobile Polska. Operator planuje stopniowe wprowadzanie nowych usług i zapowiada zatrudnienie ok. 700 dodatkowych ...
Every quarter, T-Mobile USA (TMUS) boss John Legere mixes his review of the third-largest telecom's performance with a healthy dose of smack talk directed at the other wireless carriers and, lately, cable companies that are edging into the wireless ...
