Southwest Airlines customer service news

Find the latest Southwest Airlines news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.

Southwest Airlines #WannaGetAway Giveaway Nights Return to Friday Night Sound Waves


About Southwest Airlines Co. In its 47th year of service, Dallas-based Southwest Airlines Co. (NYSE: LUV) continues to differentiate itself from other air carriers with exemplary Customer Service delivered by more than 56,000 Employees to a Customer ...

Flying Southwest Airlines on Sunday? Daylight savings time will affect your check-in


Flying Southwest Airlines on Sunday, March 11? Daylight saving time kicks in that day and it will affect when you can check in online. Southwest Airlines' latest travel advisory warns passengers that the clock springing forward will change when they ...

Southwest Airlines (LUV) Down 3.6% Since Earnings Report: Can It Rebound?


It has been about a month since the last earnings report for Southwest Airlines Company (LUV - Free Report) . Shares have lost about 3.6% in that time frame, outperforming the DJIA. Will the recent negative trend continue leading up to its next ...

A little girl saw an emotional-support dog on a plane. It went for her face.


About 76,000 flew last year, nearly double the 43,000 in 2016, United spokesman Charlie Hobart told USA Today. Federal guidelines specify that airlines must allow passengers with disabilities to board with trained service or emotional-support animals ...

Southwest Airlines Cargo To Go Beyond Borders


Learn more about how Southwest Cargo can help you with your shipping needs by visiting swacargo.com. For broadcast quality videos and downloadable photos of the Southwest Airlines Cargo Team in action, please visit the Southwest Airlines Newsroom ...

Airline Cancels 220 Flights After Running Low on De-Icer


(Newser) – Thousands of travelers booked on Southwest Airlines flights out of Chicago's Midway Airport had to change their plans after the airline found out that it didn't have enough de-icing fluid—for the second time this winter. An airline ...

Southwest Airlines Employees Earn $543 Million In 2017 ProfitSharing


DALLAS, Feb. 8, 2018 /PRNewswire/ -- Southwest Airlines Co. (NYSE: LUV) announced yesterday it will share $543 million through its ProfitSharing Plan with its Employees for 2017. This equals approximately 11.3 percent of each eligible Employee's ...

Southwest Airlines Announces New Managing Director Ground Operations


(NYSE: LUV) continues to differentiate itself from other air carriers with exemplary Customer Service delivered by more than 56,000 Employees to a Customer base topping 120 million passengers annually, in recent years. Southwest became the nation's ...

Southwest Airlines Recognized For Award-Winning One Report


To view the 2016 Southwest Airlines One Report, please visit SouthwestOneReport.com. ABOUT SOUTHWEST AIRLINES CO. In its 47th year of service, Dallas-based Southwest Airlines Co. (NYSE: LUV) continues to differentiate itself from other air carriers ...

Southwest Airlines Again Among FORTUNE's Top 10 World's Most Admired Companies


(NYSE: LUV) continues to differentiate itself from other air carriers with exemplary Customer Service delivered by more than 55,000 Employees to a Customer base topping 115 million passengers annually, in recent years. Southwest became the nation's ...

Southwest sues startup that monitored airfare changes


"The smooth and secure operation of Southwest.com is a key part of our Customer Service experience so we restrict the use of automated scraping tools on Southwest as do other major airlines and technology companies," Southwest spokeswoman Lisa Tiller ...

Southwest Airlines Agrees to Settle Antitrust Lawsuit on Air Fare Collusion


Southwest Airlines said it will pay $15 million to settle a series of class action lawsuits, which allege that the four biggest airlines in the U.S. entered into a conspiracy to drive up prices by artificially limiting capacity. The Dallas-based ...

Southwest Airlines offers new service to Phoenix from CVG with flights aligning with Reds training


“Since landing in Cincinnati/Northern Kentucky as summer began, our local fans have been building our success story by filling our flights in search of low fares and Southwest's world famous value and Customer Service,” said Adam Decaire, Southwest ...

Sunday Christmas Travel Nightmare spreads to Southwest Airlines in Atlanta


Customers in the U.S. scheduled to travel internationally must call 1-800-435-9792 to speak with a Customer Representative for assistance with rebooking. If you are calling Southwest Airlines from one of our international cities, please reach us at:.

Woman Threatens to 'Kill Everyone on This Plane' After She Was Caught Smoking on Southwest Flight


On Saturday, a female Southwest Airlines passenger threatened to “kill everyone on this plane” after she was caught smoking on a flight, PEOPLE can confirm. The woman — who was later identified as Valerie Curbelo, 24 — went into a rage after she was ...

Khalid and Southwest Airlines Announce Partnership, Invite-Only Concert


The first of these will be a private, invite-only concert on Monday in San Jose, Calif. “I've met so many new fans and amazing people while traveling to new cities and locations throughout 2017 in support of my album 'American Teen,' Khalid said in a ...

Southwest Airlines says Cyber Monday computer glitch fixed


"We apologize for any difficulties you may be experiencing with booking or modifying reservations on Southwest.com, or with our Customer Service agents on the phone,'' it says. "We are working with our reservation system provider to resolve the issue ...

You Can Get Southwest Flights for as Low as $49 Right Now


Whether you're looking to take a last minute winter getaway, or are already planning where to head next year, you can now do it for under $50 with Southwest's latest sale. Southwest Airlines is offering flights across the U.S. that start at just $49 ...

Southwest Airlines Rolls-Out New Digital Signs at Love Field


Southwest Airlines, as part of its Customer Service innovation, added new digital signs at Love Field to help keep travelers on-time for their flight. (Published Monday, Nov. 13, 2017). With airport travel peaking on Monday, the start of the work week ...

Southwest's New Flights to Turks and Caicos Start at $69


The airline also increased service to Costa Rica and the Dominican Republic — both can now be reached from Southwest's south Florida gateway. Related: How the 'Southwest Effect' Could Make Flights to Hawaii Cheaper. In true Southwest fashion, the new ...

Southwest Airlines adds Oakland, Calif., to list of daily flights offered from MSP


Southwest Airlines will begin daily nonstop service to Oakland International Airport starting July 15, 2018, according to a recent press release from the Metropolitan Airports Commission. The airline has added 14 year-round and seasonal destinations ...

Southwest Airlines® Publishes Summer 2018 Flight Schedule


For Official Rules, prize descriptions, and odds disclosures, visit SWACaliforniaMillions.com. Sponsor: Southwest Airlines Co., 2702 Love Field Drive, Dallas, Texas 75235. ABOUT SOUTHWEST AIRLINES CO. In its 47th year of service, Dallas-based Southwest ...

Southwest Airlines adds three nonstop routes as San Antonio airport expands services


Southwest Airlines will launch nonstop routes from San Antonio International Airport to Oakland and Fort Lauderdale in July and restart a nonstop route to Cancún to June, officials said Thursday. Southwest Airlines will launch nonstop routes from San ...

Southwest Airlines Hosts Pop-Up Concerts Mid-Flight


Airlines want to provide their travelers with the best possible entertainment during extended flights. Warner Music Nashville partnered with Southwest to bring live music on board to give passengers a second wind during the last leg of their journey ...

Short Term Outlook For Southwest Airlines Co. (NYSE:LUV)


Southwest Airlines Co. (NYSE:LUV) closed its last session at $58.88. The stock traded within a range of $58.49 and $59.18. The company operates in the Industrials sector with a market capitalization of 35.56 Million. Trading volume for Southwest ...

Southwest Airlines replies to customer's tweet nine years later


It's always nice to know a company takes its Customer Service seriously, and it's even better when they take the time to respond to individual concerns. One airline did just that, but it took them nine years to do so. A man in Hawaii named David Raatz ...

Southwest Airlines will soon fly to Hawaii


Those Southwest shockwaves of our terrific value and bar-setting Customer Service will be a game-changing addition in the U.S. transpacific market. You may have heard us purposefully changing our language ahead of tonight's announcement to say it's a ...

Viacom and AT&T fall while Southwest Airlines rises


Reports said the entertainment company hasn't been able to resolve a contract dispute with cable company Charter. AT&T Inc., down $2.33 to $35.86. The company said it expects to lose DirecTV video subscribers in the third quarter. Bed Bath & Beyond Inc ...

It's confirmed: Southwest Airlines will fly to Hawaii


Southwest Airlines has confirmed that it plans to fly to Hawaii, probably beginning next year – a decision that could bring sharply lower fares for all travel to the islands. Or maybe not... [FULL STORY HERE]. Since the airline started to take delivery ...

Southwest Airlines Says It's Finally Flying to Hawaii


Looking for an affordable flight to Hawaii? The search will get a bit easier starting next year. Low-cost airline Southwest is expanding its service to Hawaii in 2018, the carrier announced Wednesday, a move that has been speculated on for years by ...

Southwest Airlines to begin service to Hawaii


INDIANAPOLIS (HAWAII NEWS NOW) - Southwest Airlines announced on twitter Wednesday night that they plan to begin service to Hawaii. You heard that right. We're thrilled to share our intention to bring our world-famous hospitality and value to the ...

Southwest Airlines Announces Intention To Serve Hawaii


In its 47th year of service, Dallas-based Southwest Airlines (NYSE: LUV) differentiates itself above all other air carriers with exemplary Customer Service delivered by more than 55,000 Employees to more than 115 million Customers annually. Southwest ...

Flash Sale: Flights Starting at $42 in Southwest's Huge New Sale


Southwest Airlines just launched a massive sale with discounted airfares on routes all over the country—plus some deals on international trips to Mexico and the Caribbean. Flights are available starting for as little as $42 each way, and dozens of ...

72-hour sale: Southwest Airlines fares fall below $100 round-trip


Southwest's twice-a-year fare sale is back, dropping round trip fares below $100 on dozens of routes. (Oct 2017). Ben Mutzabaugh, USA TODAY , KHOU 10:27 AM. CDT October 10, 2017. CONNECT TWEET LINKEDIN GOOGLE+ PINTEREST. Deal hunters ...

Southwest Airlines' September Traffic, Load Factor Fall


Southwest Airlines Co. (LUV - Free Report) reported disappointing traffic numbers for September. Revenue Passenger Miles (RPMs) — a measure of air traffic — declined 4.5% year over year to 9.5 billion in the month. Meanwhile Available Seat Miles ...

Do You Own Southwest Airlines Co. (NYSE:LUV) Shares?


Southwest Airlines Co. (NYSE:LUV) closed its last session at $58.51. The stock traded within a range of $55.80 and $58.56. The company operates in the Industrials sector with a market capitalization of 35.14 Million. Trading volume for Southwest ...

Southwest Airlines Begins Boeing 737 MAX 8 Service


In its 47th year of service, Dallas-based Southwest Airlines (NYSE: LUV) differentiates itself above all other air carriers with exemplary Customer Service delivered by more than 55,000 Employees to more than 115 million Customers annually. Southwest ...

Max 8 a jumbo upgrade for Southwest Airlines


SBM Offshore USA, which makes the Very High Pressure Swivel, settled criminal charges related. GOP works to undo disclosure rule for oil companies abroad. The airline plans to have 14 Max 8 planes in circulation by the end of 2017, and it's ultimately ...

The woman who was forcibly dragged by police from a Southwest Airlines flight is now reportedly facing multiple charges


... Maryland Transportation Authority did not immediately respond to Business Insider's request for comment. Southwest Airlines apologized for the incident on Wednesday. "We are disheartened by the way this situation unfolded and the Customer's removal ...

Police drag woman off Southwest Airlines flight


“In terms of Customer Service, the airline industry has had a challenging year,” said Marc Raybin, president of a public-relations firm in South Bend, Indiana. He said that Southwest and the transit police in Baltimore may have followed their rules ...

Woman dragged off Southwest Airlines flight by police


"In terms of Customer Service, the airline industry has had a challenging year," said Marc Raybin, president of a public-relations firm in South Bend, Indiana. He said that Southwest and the transit police in Baltimore may have followed their rules ...

Southwest Airlines Is Sorry That a Passenger Was Forcibly Removed From a Flight


Southwest Airlines has apologized after a video surfaced showing law enforcement forcibly dragging a woman claiming to have a deadly pet allergy off a Los Angeles-bound flight. The passenger said she had a life-threatening pet allergy before the plane ...

Southwest Airlines apologises to female passenger who was filmed dragged off a plane


"We publicly offer our apologies to this Customer for her experience and we will be contacting her directly to address her concerns. Southwest Airlines was built on Customer Service, and it is always our goal for all Customers to have a positive ...

Watch Video: Southwest Airlines Drags Woman Off Flight For Reporting Pet Allergy


“We publicly offer our apologies to this customer for her experience, and we will be contacting her directly to address her concerns. Southwest Airlines was built on Customer Service, and it is always our goal for all customers to have a positive ...

Southwest Airlines passenger dragged off plane after claiming to have life-threatening pet allergy


Southwest Airlines was built on Customer Service, and it is always our goal for all Customers to have a positive experience.” FOLLOW US ON FACEBOOK FOR MORE FOX LIFESTYLE NEWS. The Maryland Transportation Authority Police issued a statement to Fox News ...

Passenger pulled off Southwest Airlines flight


(BALTIMORE, CBS NEWS) CBS Baltimore reported a passenger on a flight from Baltimore to Los Angeles was pulled off a Southwest Airlines plane on Tuesday night by police. It happened after the customer refused to leave the aircraft on her own. Reports ...

Passenger pulled off Southwest Airlines flight over emotional support animal


(BALTIMORE, CBS NEWS) CBS Baltimore reported a passenger on a flight from Baltimore to Los Angeles was pulled off a Southwest Airlines plane on Tuesday night by police. It happened after the customer refused to leave the aircraft on her own. Reports ...

Southwest Airlines Sends Media Business to Spark Foundry After a Review


Southwest Airlines concluded a recent review by naming Spark Foundry as its new U.S. paid media agency of record. The Publicis Groupe network will handle media planning, buying, analytics, performance and content marketing moving forward. “We're ...

Police drag woman off Southwest Airlines flight after she tells crew about pet allergy


Southwest Airlines was built on Customer Service, and it is always our goal for all Customers to have a positive experience,” the airline's statement read. Dumas said other passengers remained calm during the ordeal and he felt the Southwest crew ...

Passenger Dragged Off Southwest Airlines Flight Over Pet Allergy (VIDEO)


The woman was eventually taken off the plane, and Southwest Airlines quickly issued a statement condemning the force that was used. "We are disheartened by the way this situation unfolded and the Customer's removal by local law enforcement officers. We ...

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