Find the latest ShopNBC news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.
Activist hedge fund Clinton Group is pushing for the ouster of ValueVision Media Chief Executive Keith Stewart, saying he's the reason the company's shares are in the bargain bin. In a letter to ValueVision Chairman Randy Ronning, Clinton President ...
ValueVision Media announced Wednesday that it will rebrand its consumer-direct retail network as ShopHQ, dropping the ShopNBC name it has used for more than a decade. The Eden Prairie-based company made the announcement during its first-quarter ...
ValueVision Media Inc., the TV shopping network and online retailer that has operated under the ShopNBC brand for the last 12 years, is rebranding its business as ShopHQ. The merchant unveiled the redesigned look of the new brand today on TV, online, ...
... with a net loss of $6.3 million in the prior year. “Ongoing initiatives to improve Customer Service and engagement yielded positive results in the third quarter, including improved call center efficiency and lower transaction costs,” says CEO Keith ...
RAPAPORT... Jewelry maker Champenois & Co. will debut its Champenois for Brilliante® collection for multichannel retailer ShopNBC on October 4. This simulated diamond line will feature a 15-piece collection inspired by Champenois & Co.'s 125-year old ...
The company is committed to creating customer success through Voice of the Customer initiatives, including Net Promoter Score (NPS), and won 2010 and 2011 Stevie® Awards for eCommerce Customer Service and Product and Service Innovation respectively.
