Schwinn customer service reviews

Read the reviews below to see the experience other people have had when dealing with customer service from Schwinn.

Posted by Tracy


I called and canceled my order and I just received an email that the bike shipped!
I need this canceled and a refund issued.
I spoke to Garth yesterday.

Posted by Anonymous


I bought a Emo bike lock. It worked fine for about a month. Sadly yesterday, it would not unlock. A policeman had to cut the lock to allow me to go home.

Posted by Anonymous


Please Help Me find a left rear wheel for a tricycle Bike. Ce backed into it an dented the wheel beyond repair according to the bike shops we found in our area. No one has offered information on where to buy a new one. I do not drive a car and am stranded without my bike. I need any info on a new wheel you can provide..... Rhank you

Posted by Anonymous


I have a single fixed front wheel jogging stroller. The snap for lower storage basket has broken off and now won't attach. I purchased this stroller in January at Walmart on welland ave in stcatharines Ontario. I need a replacement sent to me as it should be covered by warranty.

Posted by Frank


Need to reach customer service.takes me in circles.Please supply another no.

Posted by Anonymous


Trying to find replacement seat and bottom carry tray for my Schwinn Turismo Double Jogging Stroller. Help!

Posted by AKOMPONG1


Please my name is Ernie from Edmonton, Alberta, Canada. Am looking for this Schwinn Tex Youth Bike, 20-in ANY HELP TO LOCATE ONE?

Posted by Kathy


I purchased a Schwinn roadster tricycle for my grandson for Christmas. As it turned out the seat was missing. I went back to Sam's club but they only had pink trikes left. I asked if they would take a seat from one of those and it was against their policy. The seat from the bike stores is $39.95. Can I get a seat for it from you? Thank you. Kathleen Wood.

Posted by Anonymous


Hello, I just bought the Schwinn recumbent bike model 270. I like the bike but the seat is very slippery because it is made of plastic. Please let me know how to make it less slippery. I slide forward and that's not good. I already hit my knee.

Susan Karsten

Posted by Anonymous


Hello



I purchased one of the thousands of folding locks priced @$40 and regularly sold at Canadian tire.



Unfortunately the thief after unsuccessfully tried cutting the lock, easily popped the lock with a flat headed screw driver. I would like to send a pictures to show where the lock is clearly weak. Perhaps you can be some help with looking into this and the lock.



Thank you

Gavin Bowness

Posted by Anonymous


Been searching for a women's bike with 14 or more gears, everything I find is in white, tan, powder blue, or green colors. My question is whatever happened to the real color taste in women bikes? Bring out the black, red, brighter. Pinks, purple, darker shades of blues, in your cruiser and hybrid styles might increase sales, color up the 28" women sized bikes may be beneficial for company. I'm still shopping for 28" schwinn women 21speed hybrid in plum purple with no luck yet.

Posted by MrsBeeinTornadoAlley


Initially, on or about August 23, 2015, we purchased a SCHWINN ELLIPTICAL 430 thinking it would be the greatest home exercise machine since sliced bread! Boy were we wrong!! It took a little more than four hours and two adults to assemble the SCHWINN ELLIPTICAL 430 and after all that, it did NOT work! So, we call ACADEMY SPORTS AND OUTDOORS where we purchased the SCHWINN ELLIPTICAL 430, and the store Manager advised me to bring the SCHWINN ELLIPTICAL 430 back to the store where we purchased in southwest Oklahoma City, AND we did after spending another two hours taking the darn thing apart. That being said, we did NOT return the SCHWINN ELLIPTICAL 430 for another SCHWINN, but opted to exchange the SCHWINN for PROFORM ELLIPTICAL and it works! We are amazed, after the SCHWINN people told us that they would send us another POWER ADAPTOR, they did and the SCHWINN ELLIPTICAL 430 still did NOT work!! I used to think SCHWINN BRAND was the Cats Pajamas, apparently, I was wrong!

Posted by Anonymous


I bought my Schwinn "tweener" 35 years ago when Schwinn got out of the replacement business and the factory "built" bikes from spare parts they no longer used to repair bikes. It was heavy and rugged and lugged me and both kids on mounted seats around the block and around the nations national park systems. It was borrowed to Africans when they visited. It was college transportation for my son for a couple years. Last week I was riding and a small boy on a bmx rode out in front of me and the collision destroyed the indestructible. (the bike wheels not me. no one wants to replace the wheels as they are quite out of date). No request just thanks so much for all the fun. Mike

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