Find the latest Sallie Mae news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.
Sallie Mae executives will be on hand to discuss highlights of the quarter and to answer questions related to company performance. Individuals interested in participating should dial 877-356-5689 (USA and Canada) or 706-679-0623 (international) and use ...
FinTech startup Deserve announced it has raised $17 million in Series C funding. The company uses machine learning (ML) and alternative data to help 40 million college students and young adults — also known as Generation Z — in the U.S. to achieve ...
The announcement comes just days after Sallie Mae revealed it has asked Delaware to provide a $2.2 million taxpayer-funded grant to help fund the addition of 285 new jobs at a Customer Service center near New Castle. The company says it plans to spend ...
NEWARK, Del.--(BUSINESS WIRE)--Sallie Mae (Nasdaq: SLM), formally SLM Corporation, today released fourth-quarter 2016 and full-year 2016 financial results. In 2016, the company grew private education loan originations 8 percent to $4.7 billion, ...
"The company continues to successfully combine innovation and enhanced Customer Service with strong financial results, and we look forward to watching their continued growth as a NASDAQ-listed company." Sallie Mae manages a loan portfolio of more ...
The company is also investing millions to enhance multiple aspects of the customer experience from application through repayment, including a new web site and mobile payment app and has moved all private education loan Customer Service to the United ...
If you've ever called Sallie Mae's Customer Service department, an automated system probably directed you to someone in the Philippines. In the near future, that call likely will direct you to an employee in Indianapolis. Sallie Mae is investing $15.7 ...
Taking out student loans to go to college gets expensive really fast, but if you're borrowing to help someone else get an education, the costs can be much greater. Not only do interest rates on parent student loans tend to be higher than those student ...
Four high school students from across the country traveled to Newark, as finalists for a new scholarship from Sallie Mae. They all ended up walking away with $25,000 as recipients of the company's inaugural Bridging the Dream Scholarship. Sallie Mae ...
We don't mean to make you feel like you're living under a rock, but if you've got student loans and you haven't heard "Sallie Mae Back," you might be the only one. New Orleans rapper Dee-1 penned the celebratory song after using the advance from a ...
NEWARK, Del.--(BUSINESS WIRE)--Sallie Mae (NASDAQ: SLM), formally SLM Corporation, today released fourth-quarter 2015 and full-year 2015 financial results. In 2015, the company increased diluted earnings per share 40 percent year-over-year to $.59 ...
The company has a team of specially trained Customer Service representatives who work exclusively with military families, and tips, tools, and resources are available on SallieMae.com. Sallie Mae makes it easy for customers to request military benefits ...
NEWARK, Del., Oct 21, 2015 (BUSINESS WIRE) -- Sallie Mae SLM, -0.63% formally SLM Corporation, today released third-quarter 2015 financial results that reflect growth from the year-ago quarter in net interest income, private education loan portfolio ...
“Confidence in our business model and commitment to Customer Service are evident in the double-digit increase in our private education loan portfolio and our successful asset sale.” For the second-quarter 2015, GAAP net income was $91 million ($.20 ...
A new study by student lender Sallie Mae found the average amount spent on college education in the United States jumped for the first time in five years, thanks to greater outlays from high-income families and parental readiness to spend more ...
Sallie Mae not very popular with many of its borrowers. Students complain of slow, contradictory responses from Customer Service reps. 07/15/2015 | ConsumerAffairs | Education. facebook. twitter. google+. email; print. By Truman Lewis. A former ...
The company will host a conference call for shareholders at 8 a.m. EDT on Thursday, July 23, 2015. To participate, please dial 877-356-5689 (USA and Canada) or 706-679-0623 (international) and use access code 68022122 starting at 7:45 a.m. EDT.
... why they are important and how they are used by lenders. In addition to providing private student loan customers access to their FICO Score online, Sallie Mae unveiled upgrades and improvements to the online Customer Service experience this month.
U.S.-Based Customer Service: All Sallie Mae private education loan Customer Service agents are based in the United States. In addition, the company is unveiling upgrades and improvements to the online Customer Service experience later this month.
The company will host a conference call on Thursday, Jan. 19, 2017, at 8 a.m. EST. To participate, please dial 877-356-5689 (USA and Canada) or 706-679-0623 (international) and use access code 30532768. Access will be available beginning at 7:45 a.m. ...
Sallie Mae (NASDAQ: SLM), formally SLM Corporation, today released first-quarter 2015 financial results that reflected increased private education loan originations, positive private education loan portfolio performance and greater net interest income.
To participate, please dial 877-356-5689 (USA and Canada) or 706-679-0623 (international) and use access code 98328233 starting at 7:45 a.m. EDT. A live audio webcast and presentation slides will also be available at SallieMae.com/investors.
... International, Inc. (ENVA), Credit Acceptance Corp. (CACC) and Santander Consumer USA Holdings Inc. (SC). While Enova International sports a Zacks Rank #1 (Strong Buy), Credit Acceptance and Santander Consumer USA hold a Zacks Rank #2 (Buy).
David Long joins Sallie Mae as vice president and head of the company's South Region. Long comes to Sallie Mae after spending the last four years at USA Funds where he was Vice President of Sales managing the national sales and consulting teams.
Two former Sallie Mae executives have founded a new student loan financing company in their former employer's backyard. Joe DePaulo, the former executive vice president of banking and finance at the Newark-based student loan corporation, and Tim ...
Individuals interested in participating in the call should dial 877-356-5689 (USA and Canada) or dial 706-679-0623 (international) and use access code 55432423 starting at 7:45 a.m. EST. A live audio webcast of the conference call may be accessed at www.
In addition, the company will host a conference call for shareholders at 8 a.m. EST on Thursday, Jan. 22, 2015. To participate, please dial 877-356-5689 (USA and Canada) or dial 706-679-0623 (international) and use access code 55432423 starting at 7:45 ...
The new Managing Your Loans section of SallieMae.com coincides with the company's launch of its new Customer Service operation focused on quality Customer Service and compliance. The new servicing operation is the latest critical step in Sallie Mae's ...
“I am delighted to report that last week we successfully completed the conversion to our new Sallie Mae Bank Customer Service platform. The foundation is in place to continue to build our franchise and deliver a high quality customer ... Individuals ...
NEWARK – Sallie Mae, the nation's saving, planning and paying for college company, announced Wednesday the launch of a new mobile app designed to guide high school students and families through the planning-for-college process. Available for ...
However, from the perspective of the Department of Education, Navient has improved its Customer Service record recently. Out of the four major student loan service providers, Navient had the highest ratio of customers paying their student loans regularly.
Shares of Sallie Mae (SLM - Analyst Report) gained 1.4% following the company's announcement that it has completed its first asset-backed securitization as a standalone consumer banking business and entered into a deal for its first loan sale. Sallie ...
"It'll be in information technology, Customer Service and collections." After Sallie Mae split, 95 percent of the company's Indiana employees went with Navient, including much of the 23-year-old Fishers office. "The Fishers location is really ideal for ...
I'm thankful that Sallie Mae, a private company that is the country's largest originator and servicer of student loans, is being punished with a $97 million penalty settlement for egregious behavior — ripping off federal student loan borrowers for ...
“The men and women serving this country should receive quality Customer Service and the legal protections afforded to them. Instead, Sallie Mae gave service members the runaround and denied them the interest-rate reduction required by law. This ...
Sallie Mae currently holds a Zacks Rank #4 (Sell). Some better-ranked stocks in the finance sector worth considering include Simplicity Bancorp, Inc. , Cash America International, Inc. (CSH - Snapshot Report) and Santander Consumer USA Holdings Inc ...
Student loans giant Sallie Mae reached a $60 million settlement with the Justice Department Tuesday, following claims the company imposed interest rates above six percent on members of the military. Facing allegations that it maximized late fees ...
The men and women serving this country should receive quality Customer Service and the legal protections afforded to them," said Holly Petraeus, assistant director of the Office of Servicemember Affairs at the Consumer Financial Protection Bureau, in a ...
In addition to the settlement, the components of the former Sallie Mae company said they are trying to streamline the process military personnel can use to apply for the benefits, as well as increasing the number of Customer Service workers trained on ...
Following the announcement of the completion of its long proposed strategic plan to split its operation into consumer banking and an education loan management business, shares of Sallie Mae (SLM - Analyst Report), formally known as SLM Corporation, ...
Arne Duncan (Photo : Reuters) Education Secretary Arne Duncan and his department are investigating 85 schools for complaints against their sexual assault policies and practices. Sallie Mae might find itself in danger of losing its lucrative contract ...
Student loan giant Sallie Mae will split itself in two at month's end, with its roughly 1,000 area employees winding up in a new corporate home. Delaware-based Sallie Mae announced a year ago plans to separate its operations into two very different ...
We're also pleased that this quarter set a six-year-record low in delinquencies, reflecting our strong underwriting and customer support." For the first-quarter 2014, GAAP net income was $284 million ($0.64 diluted earnings per share), compared with ...
In consistence with its plans to focus on core business, SLM Corporation (SLM - Analyst Report) has received the board of directors' approval for spinning off its education loan management unit. It was in May 2013 that the company (also known as Sallie ...
Navient will service nearly $300 billion in student loans, providing customer support to assist 12 million customers in successfully paying their education loans. Sallie Mae and Navient will enter into a separation and distribution agreement and ...
A new company created by Sallie Mae will launch May 1, according to a press release sent today from the company. The new business will be known as Navient, and it will take over the loan management and asset recovery, according to the company.
WILMINGTON -- The headquarters of a new company spinning off from Sallie Mae will be located in Wilmington, the student loan provider said Wednesday. The move is expected to bring about 120 jobs to the city by year's end. Sallie Mae, based in ...
Navient will focus on servicing nearly $300 billion in student loans while providing customer support for 12 million customers. The company will also perform asset recovery for more than 1,500 government, higher education, and business clients. "As we ...
Navient, the new loan management, servicing and asset recovery company that is being spun off from suburban Wilmington-based student lender Sallie Mae, on Tuesday signed a 7-year lease with Wilmington's Pettinaro organization to occupy 40,000 sq2 ft ...
(Adds comment by Sallie Mae spokeswoman). By Elvina Nawaguna. WASHINGTON, March 27 (Reuters) - U.S. lawmakers on Thursday grilled an Obama administration official on the government's decision to renew a contract with student loan servicing ...
