Proctor and Gamble customer service reviews

Read the reviews below to see the experience other people have had when dealing with customer service from Proctor and Gamble.

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Viewing Proctor and Gamble customer service reviews 26 - 50 out of 174
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21
Aug

Posted by Anonymous


on 8/21/16 at 3:40AM

First time user of BOLD thru recommendTion. The pouches are all joined together, in bunches of 7/8 and tried pulling apart and product split open and went everywhere, all over hAnds, sweater I was wearing and counter....not happy. Most pouches are wasted now and .your instructions on box says not to cut. Wht to do? No email address to contact your company, your. Customer services phone number says not recognised, the addresses on box are out of the UK. Very disappointed. I hope I receive a reply.

15
Jul

Posted by Anonymous


on 7/15/16 at 8:44AM

About three weeks ago, I clipped a coupon for ONE Tide purclean. It was a $3.00 off, expiring on 07/09/16. I looked for this product for two weeks at Walmart, Kmart, and Schnuck's, but could not find it at any of these three stores. Is this product readily available or available at all?

Ina Graham

05
Jul

Posted by Chelle


on 7/5/16 at 9:53PM

Just to say,not happy with your product Flash with Bleach 3in 1. Not even 1/2 way through the bottle and the foam spray system has packed in. Tried cleaning the nozzle,just in case it was blocked to no avail, now using it as a normal liquid by removing the top completely.

29
May

Posted by Anonymous


on 5/29/16 at 7:07AM

I have been using Tide detergent my entire married life (44 years), and always was happy when a coupon was in the Sunday paper once a month. Today I tried to print a coupon from your website. I have 7 pages of coupons,and not one of the Tide which is the only one I wanted and I now have 7 pages to re-cycle plus the page from the newspaper that says this is Not A Coupon.

If this is a marketing decision, I believe it is a failure. Please put the coupons back in the P and G ads. Your decision may lead me to choose another brand of laundry detergent.

25
May

Posted by Anonymous


on 5/25/16 at 9:13AM

While being a Crest toothpaste user for over 6o years, I find that the top cap on the PRO HEALTH tube is unsatisfactory. Not only does it not close, but a lot of toothpaste accumulates there and is wasted.The "for best results" info on the tube, when followed,does not alleviate the problem. I will not be buying this any longer. Please respond.

20
May

Posted by Bleach spray cleaner.


on 5/20/16 at 7:52AM

Hi. I feel that I have to let you know that just Lately your quality control has gone down hill. From time to time I have experienced your spray bottles not to work, and always keep a spare empty bottle in my kitchen cupboard. Just lately every bottle I have bought the spray doesn't work! I have three on the go all the time as I have two bathrooms, and a kitchen. Wouldn't it be better to sell the liquid in a capped bottle, and forget about the spray. The spray always ends up in the bin. This goes for hand soap also. They don't need to sell a spray with every bottle. The hand soap is thicker than the bleach liquid, but always comes out each time. I feel there is a problem with your sprays. I hope you can resolve this problem. I have tried other products, and never had a problem with them. Thank you for your time. Regards. Jean willis.

17
May

Posted by Anonymous


on 5/17/16 at 8:34PM

I received coupon pages in the mail. I took them all to Target and when I started tearing out the coupons for toilet paper, air freshener, shampoo, detergent, bounce, etc. the person at the register told me that the Tide coupons, etc. were NOT coupons and that I needed to go on line to print them! He said he had never seen such a thing. What the heck, there were coupons on the other side. I purchased 2 large Tides and a large Bounce for no reason because I had no usable coupons. Not a good way to do things and really makes me unhappy.

21
Apr

Posted by contact help


on 4/21/16 at 6:10AM

I must tell you what a "joke" your Mr. Cleaner bath scrubber is. It is a total waste of money and is not a helpful product for the consumer. Helpful, useful absolutely not!!

18
Apr

Posted by Anonymous


on 4/18/16 at 10:20PM

I purchased a 16 pac botanical rain package of Tide. When I opened it some of the pacs were ruptured and the liquid was causing the others to dissolve and stick together.
When I attempted to pour the liquid off the other pacs ruptured. It was just a messy mess and I may have gotten 3 loads out of the entire package.

03
Apr

Posted by beth


on 4/3/16 at 6:53AM

Is there a reason why it's seemingly impossible to get an email address to submit a complaint or a compliment or even a suggestion? I've bought my last procter and gamble product.....having to jump thru hoops to contact them tells me....customers are not a priority to them.

19
Mar

Posted by Anonymous


on 3/19/16 at 7:02AM

The last FLASH bleach spray I bought refused to spray. All I could get out was a dribble and after getting extremely annoyed with it over several days I had to cut the top of the bottle off. This was not ideal because the contents then ceased to be foam and were just bleach. I imagined that by buying FLASH rather than a supermarket Own Brand I was buying a superior product. I was wrong.

Polly Anderson

29
Feb

Posted by Anonymous


on 2/29/16 at 2:29PM

I would just like to know why you stopped making one of the most wonderful items you company has put out, that would be the Bounce DryerBar and refill? They were amazing and so wonderful to use. Had I known they were not going to be around I would have bought a case or two of them. They saved me a lot of sress and mess and also time. I didn't have to worry that I forgot the dryer sheet when drying a load of close or running out of the dryer sheets in the middle of doing the laundry and having to get ready to go to the store. They were very wonderful and I can see that there are a few still around but the price is outrages. II can not afford them but just wanted to tell you I'm really sad I can not purchase these Amy more. Thank you for listening.

28
Feb

Posted by Anonymous


on 2/28/16 at 7:42PM

I would just like to know why you stopped making one of the most wonderful items you company has put out, that would be the Bounce DryerBar and refill? They were amazing and so wonderful to use. Had I known they were not going to be around I would have bought a case or two of them. They saved me a lot of sress and mess and also time. I didn't have to worry that I forgot the dryer sheet when drying a load of close or running out of the dryer sheets in the middle of doing the laundry and having to get ready to go to the store. They were very wonderful and I can see that there are a few still around but the price is outrages. II can not afford them but just wanted to tell you I'm really sad I can not purchase these Amy more. Thank you for listening.

27
Feb

Posted by Anonymous


on 2/27/16 at 12:46PM

please print coupons in paper i am a senior who does not have a printer ihave been using downy for 25 years i will have to switch if i have no coupons

07
Feb

Posted by Anonymous


on 2/7/16 at 6:17PM

Complaint: There was a coupon in the paper this week for scope plus toothpaste--supposedly for $5. So I bought them. Lo and behold, I needed a coupon printed off the internet to get that price. This is ridiculous! If you want to make an offer, do not put in small print all the things necessary to get that price. Either make the offer or forget it. Very unhappy with P&G (where incidently I own stock).
An Upset Customer

31
Jan

Posted by Anonymous


on 1/31/16 at 5:08AM

I purchased am Oralb toothbrush (40), but found when I went to use it there was no power whatsoever. These are not the cheapest manual toothbrushes on the market, so I was rather annoyed that it did not work. Also, can you explain why it is so difficult to buy the 40 toothbrushes? Most retailers stock mostly the 35, which I do not like. I await your comments.

17
Dec

Posted by Anonymous


on 12/17/15 at 5:19PM

I recently purchased unstoppable product and I can't tell you how disappointed I am in the product. It suggests 12 weeks of unstoppable scent and I can't smell anything and neither can any member of my family. I used it as prescribed and also used kenor fabric conditioner and was sorely disappointed. The product was expensive at £4.99 and to be honest it was hugely disappointing and did not meet any of the hype. Would not recommend.

03
Dec

Posted by Anonymous


on 12/3/15 at 4:48PM

I purchased 2 packages of your always urine maximum protection long pads and neither had the adhesive to stick to my underwear

Please send 2 replacement Ockham to me

Miriam Westerman



Thank you. If you do not replace I will never purchase agsin

02
Dec

Posted by Jingles


on 12/2/15 at 6:04AM

Your promotional WIN BIG. DETECT EARLY claims a $10 Visa Prepaid Card when purchasing $30 of P&G products. I have submitted all required information one month ago and still have not received my $10 Visa card. Is this a scam by P&G??

26
Oct

Posted by Marian


on 10/26/15 at 5:07AM

Hi,I stay in Glasgow,Scotland,for the past few years I hav bn trying to track down fairy toilet soap,as at one time this was all I ever used,it has bn impossible to find and I am running out of other toilet soaps to take its place,non of them reach the standards that my old fairy toilet soap made,PLEASE HELP lol Thanks Marian x

23
Oct

Posted by Anonymous


on 10/23/15 at 7:22AM

just had a call from someone called Lucy, asking to send a brochure and free products to us - I stated that we have a carbon neutral footprint and to maintain this would prefer to have information sent via e-mail and read about the product to see if it was right for us prior to sending any freebies, the lady didn't seem to understand and asked me to repeat, which I did, then she put the phone down on me! Not a very good way to handle prospective customers! She also withheld her number.

22
Oct

Posted by Leanna


on 10/22/15 at 7:07AM

Please can you tell me where I can purchase the hibiscus and lime Bold laundry detergent. The gel is fabulous but I cannot find the laundry powder anywhere nor the pearls.

26
Sep

Posted by Anonymous


on 9/26/15 at 8:47AM

Dear P&G
I have been using Ariel actilift for a while now and love the results however on the rare occasions I buy powder instead of liquid I find myself disappointed on opening a half empty box. Is there are reason for this false advertising. I have posted a picture of my latest disappointment on my FB page and will do so again should I once again find I have spent half my gard earned cash on a cardboard box

Regards
M A Shaw

08
Sep

Posted by Anonymous


on 9/8/15 at 5:04PM

We are trying to locate a store, any store in the denver area that sells the liquid version of Ivory Snow laundry detergent.

Yes we know that we can get it on-line.

Is there a retailer in our cow town that has it?

Dan Meinerz

24
Aug

Posted by joe


on 8/24/15 at 9:10PM

i bought gillette razors. said three blades and only had two blades. the employees at walmart would not take them back because i threw ny receipt away.

Viewing Proctor and Gamble customer service reviews 26 - 50 out of 174
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